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Game not launching. Launcher doesn't even open

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So I tried to bring a friend into this game, and his game doesn't run. He downloaded it from steam, it didn't run, so he reinstalled it a couple times, and still nothing. The thing is, the launcher doesn't open up for him. Any ideas?

 

it's probably just the game trying to prevent an innocent soul from entering the toothed gaping hole

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tried the adv launcher? maybe his pc is warning him of the horrors that come when he accidentally joins silver disc? 

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Posted (edited)
16 hours ago, cowhorseman said:

tried the adv launcher?

i will update this post once he tries. 

 

Update: He tried the advanced launcher and it said it cannot find game files.

Edited by _chain

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2 hours ago, _chain said:

So I tried to bring a friend into this game, and his game doesn't run. He downloaded it from steam, it didn't run, so he reinstalled it a couple times, and still nothing. The thing is, the launcher doesn't open up for him. Any ideas?

I would almost assume The VC2012 Redis (from the TPI folder), but I can't be sure

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Did you try having your friend download the launcher directly from our website when Steam didn't work for them? If not, I would suggest giving that a try. If that still doesn't help, contact support with your details and they will do what they can to troubleshoot your issue.

 

Mod edit: Moved the thread to the PC Bug and Tech Issues section ~@mayii

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I had the same problem just yesterday! You need microsoft visual C++ something...

Download and install this: https://download.microsoft.com/download/E/C/C/ECCD0A46-78BF-4580-804C-CE0B61CF921E/VSU4/vcredist_x64.exe

and this: https://download.microsoft.com/download/E/C/C/ECCD0A46-78BF-4580-804C-CE0B61CF921E/VSU4/vcredist_x86.exe

if you already have it, then click 'Repair' in the installer

Edited by nikitos5

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14 hours ago, Kevkof said:

I would almost assume The VC2012 Redis (from the TPI folder), but I can't be sure

No idea how to proceed with this info

 

12 hours ago, Sakebee said:

Did you try having your friend download the launcher directly from our website when Steam didn't work for them? If not, I would suggest giving that a try. If that still doesn't help, contact support with your details and they will do what they can to troubleshoot your issue.

 

Mod edit: Moved the thread to the PC Bug and Tech Issues section ~@mayii

He just tried and still has the same problem, the launcher doesn't open up 

 

11 hours ago, nikitos5 said:

I had the same problem just yesterday! You need microsoft visual C++ something...

Download and install this: https://download.microsoft.com/download/E/C/C/ECCD0A46-78BF-4580-804C-CE0B61CF921E/VSU4/vcredist_x64.exe

and this: https://download.microsoft.com/download/E/C/C/ECCD0A46-78BF-4580-804C-CE0B61CF921E/VSU4/vcredist_x86.exe

if you already have it, then click 'Repair' in the installer

Tried this as well, still nothing

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Try to launch APB.exe from the Binaries folder and look what error you get!

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4 hours ago, nikitos5 said:

Try to launch APB.exe from the Binaries folder and look what error you get!

Says it's missing a .dll called "MSVCP110.dll"

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4 minutes ago, _chain said:

Says it's missing a .dll called "MSVCP110.dll"

yeee, you need Microsoft Visual C++ 2012

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1 hour ago, nikitos5 said:

yeee, you need Microsoft Visual C++ 2012

Yeah, he just did that properly. Actually he had to download the individual missing .dll because the program wouldn't work.

 

Now it says he's missing DXTCompressor.dl, binkw32.dll and PhysXExtensions.dll, even though they're in the folder 

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38 minutes ago, _chain said:

Yeah, he just did that properly. Actually he had to download the individual missing .dll because the program wouldn't work.

 

Now it says he's missing DXTCompressor.dl, binkw32.dll and PhysXExtensions.dll, even though they're in the folder 

Try installing PhysX!

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Have you tryed installing it over steam? Before the launcher is started steam will install all neccesary programms and libraries for the game/launcher.Have you tryed installing it over steam? Before the launcher is started steam will install all neccesary programms and libraries for the game/launcher.

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3 hours ago, Jacuci said:

Have you tryed installing it over steam? Before the launcher is started steam will install all neccesary programms and libraries for the game/launcher.Have you tryed installing it over steam? Before the launcher is started steam will install all neccesary programms and libraries for the game/launcher.

I actually tried that myself and it didn't help 😞

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