_chain 176 Posted August 31, 2020 So I tried to bring a friend into this game, and his game doesn't run. He downloaded it from steam, it didn't run, so he reinstalled it a couple times, and still nothing. The thing is, the launcher doesn't open up for him. Any ideas? it's probably just the game trying to prevent an innocent soul from entering the toothed gaping hole Quote Share this post Link to post Share on other sites
cowhorseman 441 Posted August 31, 2020 tried the adv launcher? maybe his pc is warning him of the horrors that come when he accidentally joins silver disc? Quote Share this post Link to post Share on other sites
_chain 176 Posted August 31, 2020 (edited) 16 hours ago, cowhorseman said: tried the adv launcher? i will update this post once he tries. Update: He tried the advanced launcher and it said it cannot find game files. Edited September 1, 2020 by _chain Quote Share this post Link to post Share on other sites
Kevkof 806 Posted August 31, 2020 2 hours ago, _chain said: So I tried to bring a friend into this game, and his game doesn't run. He downloaded it from steam, it didn't run, so he reinstalled it a couple times, and still nothing. The thing is, the launcher doesn't open up for him. Any ideas? I would almost assume The VC2012 Redis (from the TPI folder), but I can't be sure Quote Share this post Link to post Share on other sites
Sakebee 2270 Posted August 31, 2020 Did you try having your friend download the launcher directly from our website when Steam didn't work for them? If not, I would suggest giving that a try. If that still doesn't help, contact support with your details and they will do what they can to troubleshoot your issue. Mod edit: Moved the thread to the PC Bug and Tech Issues section ~@mayii Quote Share this post Link to post Share on other sites
nikitos5 51 Posted September 1, 2020 (edited) I had the same problem just yesterday! You need microsoft visual C++ something... Download and install this: https://download.microsoft.com/download/E/C/C/ECCD0A46-78BF-4580-804C-CE0B61CF921E/VSU4/vcredist_x64.exe and this: https://download.microsoft.com/download/E/C/C/ECCD0A46-78BF-4580-804C-CE0B61CF921E/VSU4/vcredist_x86.exe if you already have it, then click 'Repair' in the installer Edited September 1, 2020 by nikitos5 Quote Share this post Link to post Share on other sites
_chain 176 Posted September 1, 2020 14 hours ago, Kevkof said: I would almost assume The VC2012 Redis (from the TPI folder), but I can't be sure No idea how to proceed with this info 12 hours ago, Sakebee said: Did you try having your friend download the launcher directly from our website when Steam didn't work for them? If not, I would suggest giving that a try. If that still doesn't help, contact support with your details and they will do what they can to troubleshoot your issue. Mod edit: Moved the thread to the PC Bug and Tech Issues section ~@mayii He just tried and still has the same problem, the launcher doesn't open up 11 hours ago, nikitos5 said: I had the same problem just yesterday! You need microsoft visual C++ something... Download and install this: https://download.microsoft.com/download/E/C/C/ECCD0A46-78BF-4580-804C-CE0B61CF921E/VSU4/vcredist_x64.exe and this: https://download.microsoft.com/download/E/C/C/ECCD0A46-78BF-4580-804C-CE0B61CF921E/VSU4/vcredist_x86.exe if you already have it, then click 'Repair' in the installer Tried this as well, still nothing Quote Share this post Link to post Share on other sites
nikitos5 51 Posted September 1, 2020 Try to launch APB.exe from the Binaries folder and look what error you get! Quote Share this post Link to post Share on other sites
_chain 176 Posted September 1, 2020 4 hours ago, nikitos5 said: Try to launch APB.exe from the Binaries folder and look what error you get! Says it's missing a .dll called "MSVCP110.dll" Quote Share this post Link to post Share on other sites
nikitos5 51 Posted September 1, 2020 4 minutes ago, _chain said: Says it's missing a .dll called "MSVCP110.dll" yeee, you need Microsoft Visual C++ 2012 Quote Share this post Link to post Share on other sites
_chain 176 Posted September 1, 2020 1 hour ago, nikitos5 said: yeee, you need Microsoft Visual C++ 2012 Yeah, he just did that properly. Actually he had to download the individual missing .dll because the program wouldn't work. Now it says he's missing DXTCompressor.dl, binkw32.dll and PhysXExtensions.dll, even though they're in the folder Quote Share this post Link to post Share on other sites
nikitos5 51 Posted September 2, 2020 38 minutes ago, _chain said: Yeah, he just did that properly. Actually he had to download the individual missing .dll because the program wouldn't work. Now it says he's missing DXTCompressor.dl, binkw32.dll and PhysXExtensions.dll, even though they're in the folder Try installing PhysX! Quote Share this post Link to post Share on other sites
Jacuci 3 Posted September 3, 2020 Have you tryed installing it over steam? Before the launcher is started steam will install all neccesary programms and libraries for the game/launcher.Have you tryed installing it over steam? Before the launcher is started steam will install all neccesary programms and libraries for the game/launcher. Quote Share this post Link to post Share on other sites
nikitos5 51 Posted September 3, 2020 3 hours ago, Jacuci said: Have you tryed installing it over steam? Before the launcher is started steam will install all neccesary programms and libraries for the game/launcher.Have you tryed installing it over steam? Before the launcher is started steam will install all neccesary programms and libraries for the game/launcher. I actually tried that myself and it didn't help Quote Share this post Link to post Share on other sites