ImJohne 0 Posted November 30, 2019 So right now I've waited for about 30-40 mins from this message and I can't join, are the servers down? 2 minutes ago, ImJohne said: So right now I've waited for about 30-40 mins from this message and I can't join, are the servers down? It was a while ago I played so I needed to get new pass, then after that I tried logging in and I got this message, I've waited those 15 mins. (First time trying to play in years) Quote Share this post Link to post Share on other sites
Amayii 398 Posted November 30, 2019 I have moved this topic to the PC Bugs and Tech issues, Thank you for bringing this to our attention, I have alerted the team of these issues. I'm very sorry for the inconvenience. ~@mayii 1 Quote Share this post Link to post Share on other sites
Max10128 0 Posted November 30, 2019 Had that issue. Now logs in, but not servers to join. Had that issue. Now logs in, but no servers to join. Quote Share this post Link to post Share on other sites
ImJohne 0 Posted November 30, 2019 I tried to login but still the same problem. Quote Share this post Link to post Share on other sites
Kevkof 806 Posted November 30, 2019 6 minutes ago, ImJohne said: I tried to login but still the same problem. Would you happen to be connecting from Brazil? I saw 2 people from there with similar issues and connecting through a vpn fixed this for them. Quote Share this post Link to post Share on other sites
ImJohne 0 Posted November 30, 2019 3 minutes ago, Kevkof said: Would you happen to be connecting from Brazil? I saw 2 people from there with similar issues and connecting through a vpn fixed this for them. No from Sweden Quote Share this post Link to post Share on other sites
Kevkof 806 Posted November 30, 2019 Just now, ImJohne said: No from Sweden And when does it disconnect you? Does it still happen, there was a bit of server trouble before when you posted this which might have caused a temporary issue. Quote Share this post Link to post Share on other sites
MattScott 15241 Posted December 1, 2019 Hi there, Can you verify this is still happening? We have been getting a strong series of DDoS attacks all day, and we had one earlier during this period when you were having trouble. Thanks, Matt 1 Quote Share this post Link to post Share on other sites
ImJohne 0 Posted December 1, 2019 12 hours ago, MattScott said: Hi there, Can you verify this is still happening? We have been getting a strong series of DDoS attacks all day, and we had one earlier during this period when you were having trouble. Thanks, Matt Hi tried logging in now and still the same problem idk if I've gotten falsly banned or something. It was a long time ago if so, maybe a mod can check it? Quote Share this post Link to post Share on other sites
Makaii 0 Posted December 1, 2019 I'm having the exact same problem right now and it has lasted multiple days trying to login at varying time points. In Denmark and VPNs don't fix it. Quote Share this post Link to post Share on other sites
Kevkof 806 Posted December 1, 2019 This is sounding a lot like routing issues from Scandinavia, though I know a few players from both countries that are able to connect just fine. 4 hours ago, ImJohne said: Hi tried logging in now and still the same problem idk if I've gotten falsly banned or something. It was a long time ago if so, maybe a mod can check it? A ban would show as such, this is just an issue somewhere along the connection. Now it's a matter of finding out where. Quote Share this post Link to post Share on other sites
Makaii 0 Posted December 2, 2019 So much for the free 1 week premium I guess Quote Share this post Link to post Share on other sites
Amayii 398 Posted December 2, 2019 22 hours ago, ImJohne said: Hi tried logging in now and still the same problem idk if I've gotten falsly banned or something. It was a long time ago if so, maybe a mod can check it? 18 hours ago, Makaii said: I'm having the exact same problem right now and it has lasted multiple days trying to login at varying time points. In Denmark and VPNs don't fix it. Can we have you get in touch with our Support team so we can investigate this further with you? They will be asking for information that's better not shared in public, that's why we would prefer to move this to private conversations. ~@mayii Quote Share this post Link to post Share on other sites
AgentPigtails 0 Posted December 4, 2019 Same issue here.... btw first post, so yeah, issue made me actually jump onto the forums for help.... Quote Share this post Link to post Share on other sites
wetslits 3 Posted December 4, 2019 (edited) On 11/30/2019 at 4:44 PM, MattScott said: Hi there, Can you verify this is still happening? We have been getting a strong series of DDoS attacks all day, and we had one earlier during this period when you were having trouble. Thanks, Matt yeah its still happening, just hopped in the forums cuz this issue, it happens when i click Next after I select my character Edit: checked again its now an error 9, server offline now? Edited December 4, 2019 by wetslits Quote Share this post Link to post Share on other sites
Salvick 248 Posted December 5, 2019 On 12/3/2019 at 11:35 PM, AgentPigtails said: Same issue here.... btw first post, so yeah, issue made me actually jump onto the forums for help.... Welcome to the forums bud...stay away! xD Kidding, good luck with your issue. I came here in search of help with some strange routing behaviors I noticed after doing some trace route tests and VPNs not working at all leaving me stuck at loading districts... Quote Share this post Link to post Share on other sites