lRush

i love you matt scott

Hi all, I just wanted to ask for more clarity in regard to the trade lock system, if its automated, how it works, why some people are seemingly permanently trade locked without explanation, how LO plans to address these false positives. I was permanently trade locked myself with absolutely no explanation from support even after a year of kindly and respectfully requesting an explanation and I'm not the only one.

Dear Little Orbit Support Team, I trust this message finds you well. I am writing to you with a sense of urgency and genuine concern regarding the recent trade lock imposed on my account in APB Reloaded. As a dedicated player who has passionately engaged with the game for over a decade, I find myself deeply disheartened by this sudden restriction. One of the most rewarding aspects of my gaming experience in APB Reloaded has been my ability to create symbols, outfits, and share them within the community. The trade lock has not only stifled this creative outlet that brings me immense satisfaction but has also transformed my gameplay into a challenging, solitary experience. I now find myself in a situation where I am forced into a hardcore ironman mode, making the acquisition of weapon modifications an arduous grind instead of the previously accessible option to purchase them from the market. What exacerbates my frustration is the lack of transparency and information regarding the alleged violation that led to the trade lock. I am certain that I have not knowingly breached any rules, and the absence of clarity on the matter leaves me feeling helpless. I have made numerous attempts to seek assistance from the support team, but unfortunately, my pleas for justice and information have gone unanswered. I understand the necessity of maintaining a fair gaming environment, but I implore you to consider the impact this trade lock has on my overall gaming experience. I firmly believe that there might be a misunderstanding or an error within the automated system, and I am reaching out to you with the hope that a thorough review of my case could shed light on this situation. My appeal is not just for the removal of the trade lock but, more importantly, for transparency regarding the alleged violation. I am more than willing to cooperate and rectify any unintentional mistakes on my part. I cherish my role in the APB Reloaded community and am eager to continue contributing positively to its vibrant ecosystem. Your assistance in this matter is of paramount importance to me. I kindly request that you reconsider the trade lock on my account, providing the necessary information that will allow me to understand and address any issues that may have arisen. I am confident that a fair review will reveal my commitment to upholding the standards of the game. Thank you for your time and understanding. I eagerly await a swift resolution that will enable me to once again enjoy APB Reloaded to its fullest. Best regards, lRush Removed non-PG13 content. - Azukii

can we get a pve mode? maybe like a zombie horde financial district or something?

Lol shortly means 9 business days.

i think ive opened like 6 tickets over the past few months. They instantly close them now. My main problem is there is no appeal process or anything. They accused me of several different things and every time i ask for specifics (because i know the accusations are not true) they just stonewall me. The support team isnt interested in helping me. But maybe if one of us gets into contact with matt, we can get him to take a look at all us and our specific situations.

there is a little orbit discord: https://discord.gg/littleorbit and you can try messaging some of the staff on discord directly. Sitchly replied to me once. and matt scott used to reply back in the day, but i havent had any luck recently. (Support manager) Sitchly's discord: Stitchly#3674 Matt Scott's discord: MattScott#2915

8 business days is average response time. And only one guy handles trade related support tickets. After 8 days they will ask you for some account information like ip address, transaction numbers and shit like that then you will wait another 8 days and hopefully they help you. In my case, at first they couldn't even find my account, then accused me of account sharing / selling my account, then told me there were "several inconsistencies" with my account information, then they said someone logged into my account from an international system / network. So to put it bluntly l, either flabber (the trade support agent) or stichly (the support manager) are total morons, unwiling to investigate ABSOLUTELY ANYTHING, or their system is fucked and it gives frequent false positives. Apparently I was permanently trade locked by some automated system or something. But those fucks are choosing to uphold it. And getting any information out of them is like pulling teeth.

Nah support won't talk to me anymore sadly. They just reply with generic "we will be unable to provide you with an further assistance regarding this acount" blah blah blah. And then they close my ticket. They have yet to give me a clear answer about why I was permanently trade locked. And I don't think they ever will. They should be ashamed of the way they treat us. Shit support team too lazy to do any actual investigating into customers issues. I would post my support tickets in here but they would just delete my post or ban me from the forums. They aren't doing their jobs and there's literally no way to hold them accountable. The support team and decided to stonewall me and not answer any of my questions, and it's impossible to contact anyone higher up than stichly (who I've spoken to a couple of times about it). I have a vpn but even when it's turned off the website gets my location wrong. I've even opted to give that website my accurate location and the next day or week it will be wrong again. Idk maybe it's built into windows 11 or some shit. Or maybe my isp.

I think something is wrong with the website support uses to verify our IP addresses. Whenever I use it, it says I live in a completely different state. anyone else have this issue?

Ok heres the apb community discord link: https://discord.gg/apb the little orbit discord link: https://discord.gg/littleorbit Stichly's Discord: Stichly#3674 all support staff has a "Support" role in the little orbit discord so it should be easy enough to find them if you want to dm them about your issue.

you could try joining the apb discord or the little orbit discord. Message stichly maybe he can give you more information. theres no guarantee he will reply or tell you anything, but it beats waiting 8 days for those lazy fucks to give you a copy pasted reply. I honestly wish we could all join together and pressure Matt Scott to hear us. LO support fucking sucks and offers awful customer service.

Damn that sucks guys. I have the same experience with support staff. I provide them with mountains of evidence but they choose to keep me permanently trade locked because they're too lazy to look into it.

I had the same problem and support accused me of selling / sharing my account and refused to give me any further information or respond to future tickets. Good luck man. Little orbit has a trash support team. Only a single guy reviews trade related tickets and he's a fucking weeetard

I'm sorry to hear that man. Maybe Matt Scott will notice us the more people post about having problems with the trade lock system and the lack of help from support.