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ColeTrane

blank character screen

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Help...the hamsters seem to have fallen over again,

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Ah, you too, I thought I broke the game. I'm willing to deal with it if it will help keep the game alive in the long run. *Sits in corner shaking,* It won't take long... it won't take long...

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2 relaunches and 15 mins or so and im back in. rolls eyes.

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Posted (edited)

Hammys fallen over again?...crash and stuck on character select again.

Oh...got back in eventually after being stuck on toon load for ages.

Edited by miketam

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This problem has symptoms in-game that require logging out.

 

The worst symptom is that you can't get any new missions; when you click to accept the new mission it plays a sound like a very muted trumpet then nothing happens, the mission is not added to your list of missions regardless of whether you have an open tracking slot or not.  the only fix for this has been re-logging, but you can't bring a toon back into play and when you try exit and restart there are no clones when the character selection screen loads.

 

These two events are always paired together as nearly as can tell...

 

good luck fixin' it!

 

Merged.

 

hmm... to add to the previous post,..

 

was finally able to load a character and discovered the mission that would not add to our mission list was finally added in.  

 

hope this info helps.

 

did not notice lag when this happened earlier.

 

-enjoy!

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this happened again last night, missions could not be added so we logged out to windows then logged in to an empty character screen.  based on advice from this post we just left the empty character screen up and waited... about 5 minutes after our logout our character appeared and we were able to play.  we tried to advise other players what was happening but it was a totally quiet chat night.  it would be good to know if this is a global issue possibly affecting all players simultaneously, or if this was a failure of our instance of the game alone.

 

clueless until people respond in-game to discuss it when it happens again...

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On 7/5/2019 at 12:02 AM, gharveyn said:

this happened again last night, missions could not be added so we logged out to windows then logged in to an empty character screen.  based on advice from this post we just left the empty character screen up and waited... about 5 minutes after our logout our character appeared and we were able to play.  we tried to advise other players what was happening but it was a totally quiet chat night.  it would be good to know if this is a global issue possibly affecting all players simultaneously, or if this was a failure of our instance of the game alone.

 

clueless until people respond in-game to discuss it when it happens again...

This happens several times a day, and its not you, its the server. Its what I will call a very big lag spike, last all from 10-15 min to a hour, only thing you can do is wait....

 

 

It started after the server move, and its about to chase away the last loyal players.

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Well think thats twice in little more than an hour i had the freeze on toon switch. Guess im waiting 10 mins or so for it decide to load the toon.

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