Need help recovering account

[dummyacc1]

Hello, I've made a support ticket a week ago but haven't received a response yet. Is there any moderator, developer or someone from gamersfirst who can help me get into my old account? Basically I have all login credentials but when I try to log in I get a mandatory password reset, but I don't have access to my old mail anymore. Thanks.

[Amayii]

I've moved this topic to the appropriate section.

 

The support team will be contacting you as soon as they are able to. They suffered a bit of a backlog, but have been working through that steadily.

You can follow the support progress in this thread:

 

~@mayii

[MajorWeber]

Same to my Ticket. Dont answer after days. Is there active Support?

[Deadliest]

If you remember your old email

address, try recreating that email again with the same email provider , cuz ik some emails gets deleted if it's 1 year inactive and then reset password. 

Edited May 6, 2019 by Deadliest

[MajorWeber]

the problem is i was login always with steam so i didnt need enter email...

[TheSxW]

On 5/8/2019 at 8:11 AM, MajorWeber said:

the problem is i was login always with steam so i didnt need enter email...

email should be same as yours from steam

[MajorWeber]

On 5/9/2019 at 3:54 PM, TheSxW said:

email should be same as yours from steam

I know but when i want login with email (from steam account) i will get an error....

[TheSxW]

6 hours ago, MajorWeber said:

I know but when i want login with email (from steam account) i will get an error....

try same password from steam if not works try to recover password some games on steam has this trouble that u cant login no matter what manually (they mainly send an some kind of request from Steam to login without typing account data)