Gamersfirst Support

[frozenmagic]

I got this request 3663 , and request 3679. and its hard to keep track on what i sent or what i received through email, its a total mess when i look at it from my side having to reply via email. if its possible to have it on the website where the chat is actually at like an email system, You send a request , you receive an email that the request has been received, then you reply through the website and receive an reply and when you do receive a reply you receive an email notification instead

[Kayleigh Stanway]

There is a way of doing this. If you go into support, your activities shows the messages that you have sent and received regarding both tickets. 

[Saxtus]

Kayleigh is right.

And to make this easier for you, this is the page that show your support tickets after you log in:

 

https://support.gamersfirst.com/hc/en-us/requests

Edited June 14, 2018 by Saxtus

[N66]

1 hour ago, Kayleigh Stanway said:

There is a way of doing this. If you go into support, your activities shows the messages that you have sent and received regarding both tickets. 

Thanks, didn't know about this

[Kayleigh Stanway]

3 hours ago, Necromancer66 said:

Thanks, didn't know about this

You're welcome! Good luck with your support query. 

[N66]

20 hours ago, Kayleigh Stanway said:

You're welcome! Good luck with your support query. 

Thank you, it's been resolved

Awesome new customer support we got 

[Kayleigh Stanway]

18 minutes ago, Necromancer66 said:

Thank you, it's been resolved

Awesome new customer support we got 

Great news! Yeah, they're much better than the previous.