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Darkzero3802

Support Ignoring My Ticket

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Im writing this cause ive replied multiple times on this ticket (#108126) and while they looked at it about 10 days ago they havent responded or done anything with it. Its been a month since I submitted this and its unacceptable @MattScott @Lixil @Sakebee

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Hello,

This topic has been moved to the Social District (General Discussion) of our forums.

Thank you.

 

- Azukii

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TICKET #109335

 

They opened my ticket 9 days ago, i saw thread someone made yesterday about this problem and Matt said to message him privately with ticket number and he will take a look at it himself, shortly after i messaged him, however it's been over a day and he still didn't check the message.

 

I haven't been able to play apb for over 2 weeks without VPN now, i 've tried everything, everything. I 've also tried to do ping test to the citadel server and none of my packets are being received

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The time that it takes for support to respond to tickets is tracked on a weekly basis in this forum thread.

 


Please head to the last post for the most up to date information about the wait times for support tickets.

 

Thank you,
Selali

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