johnsmith101 Posted October 31, 2019 Posted October 31, 2019 I contacted GamersFirst support over 2 weeks ago as I tried to log into my steam account and was told I needed to reset my password (must have been required since I haven't logged in for ages). Since it's my steam account I can't log into the gamersfirst website and have no idea how to do it. I contacted support over two weeks ago to try and reclaim my account or even find out more information about my steam account so I could reset my password. I've had no response from them after bumping the post again a few days ago. Considering I've spent £100+ on multiple characters over the years I would expect the support to at least be helpful but it's just been pure ignorance...
Smod Azukii Posted October 31, 2019 Smod Posted October 31, 2019 Hi there, This topic has been moved to the Social District section of our forums. I am sorry you are facing issues recovering your account, and apologize for the delay. You can check the current Customer Support response time on this thread : Thank you and sorry again for the inconvenience. - Azukii
GhosT Posted October 31, 2019 Posted October 31, 2019 Support response time is currently about 17 days, so be patient.
CookiePuss Posted October 31, 2019 Posted October 31, 2019 That sucks, homie. We'll be here when you get it sorted. Don't you worry.
Mitne Posted October 31, 2019 Posted October 31, 2019 (edited) First of all, do you have any proof that you are owner of this account? I remember when someone attempted to hijack my APB account via hijacking of my steam account and mail in January (pretty sure it was because of G1 leak - thankfully I was FF banned so whoever tried that, ultimately won nothing). I provided shitton of proof (payment history, account creation date, characters specifics from in-game and some personal details (like my IP from which I kept accessing my acc). For all I care you might be one of hijackers of mine or someone else account and now trying to gain access again. LO without proof might think the same. So yeah, I can say a lot of bad about LO but I don't think there is bad will there.... Edited October 31, 2019 by Mitne
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