Lost premium game time and codes as a result of a Ban

[CookiePuss 5378]

7 hours ago, KawaiPotato said:

i dont care what you did

you got banned and there is always a reason for that

 

But Matt Scott said that wasnt the case.

Not for everyone, but for enough players that he felt everyone deserved a second chance.

[Boba 51]

Oh boy.. What's wrong with these replies? The dude just asked a freaking question? Why is there people always whining about    every     single   thing    someone says in the forums, then they ask why APB's community is poisonous? Wow man, kudos to u for your patience..

And to answer your question, I highly doubt that they will be able to get you your expired stuff, unless it's a really nice gesture of them, because it's relatively a new company and I don't think they can cover such expenses in their beginning of their career.

[Sadira 292]

Not sure if they'd be able to go that far in the logs to determine what you had before you got banned (presuming you got banned ages ago). I imagine after a certain amount of time, it gets erased from logs. Usually is the standard with most games.

[Regenance 59]

You hacked, not our or LO issue. deal with it kiddo next time don't cheat so you wont lose things you've paid for. 

[Displ4yName 20]

41 minutes ago, Sadira said:

(presuming you got banned ages ago)

I'd like to answer, but there's the "no talking about bans rule."

 

26 minutes ago, PTCntte said:

You hacked, not our or LO issue. deal with it kiddo next time don't cheat so you wont lose things you've paid for. 

 

Quote

Now the second part. Unbanning.

This has been a complicated decision. One part of the community feels that cheaters have ruined the game and that they deserve to stay banned. The other part of the community feels they have been unjustly banned.

For me, this comes down to a single question: “Has the cheating/banning policy been enforced objectively or subjectively?”

In an ideal world, everything is black and white. I've spent the last couple weeks working alongside customer support, talking to players, vetting logs, and testing our cheat detection myself. 
The results were conclusive.

Our current system is inaccurate and capable of automatically banning players who are not cheating. I also found a lot of instances where bans were enforced subjectively. That means the punishment or lack thereof was largely at the discretion of the GM or CS person. 
In order to grow, we need consistency.

With that in mind, I am going unban a significant portion of the player base.

Before you get too excited or disappointed, let's establish a couple expectations. 

• This isn't going to happen until we release the next patch with Battleye.
• Please do not contact support asking to be unbanned. That will happen automatically when we're ready, and then we'll message the player base.
• We will not be unbanning players that violated other parts of our terms and conditions. For instance, credit card fraud or other forms of illegal activities.

My hope is that players will see this for the opportunity it is and come enjoy the game. If they choose to cheat, then we have given fair warning, and we will ban them again.

Lastly, we will not be broadcasting, tweeting, or publicizing bans. We are not proud of banning or catching cheaters. Banning is a failure. It means someone has left the game, and while that person may have clearly violated the rules, it still means we lost a player.

By: https://apbreloaded.gamersfirst.com/

Edited June 7, 2018 by Displ4yName

[MySodium 29]

Be grateful that you're already getting your account back. LO gives you a hand and you already want the whole arm

[Delete884943468320878423 172]

Would you like an oca nano and a welcome back event with that sir?