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Mainly doing this post simply because i've been waiting 72 days without a single response regarding Cheaters #5024 Unfortunately there's no avoiding it that these wait times are quite frankly outrageous What providing information here might tell us is how many actual tickets are getting resolved within a time frame and which ones are getting ignored the most I suspect that the statistics are skewed due to them merging tickets along with easy solution tickets --Format-- Ticket Topic: (EXAMPLE/ Cheating,Scamming,Unban,etc..) (!OPTIONAL! but helpful information) Wait Time: (EXAMPLE/ # of Days) Resolved?: (EXAMPLE/ Yes or No) Ticket #: (EXAMPLE/ ####/6969) (!OPTIONAL! but potentially helpful information) Extra info/Small Rant: (w/e) -Ez Copy Pasta- Ticket Topic: Wait Time: Resolved?: Ticket #: Extra info/Small Rant:
I have gotten the 50 and 150 Joker tickets which were the bronze and silver goals. This was in fight club 'The Asylum'. I did not get my 200 Joker tickets from the last Gold goal.
Hey Gamers, My name is Selali and Im your Customer Support Manager for all of Gamersfirst. First of all, I wanted to say thank you to all of you for being patient as we changed the tools that we are using so that we can better help you out. The new tools are now ready to be used at https://support.gamersfirst.com . Since we have moved away from the old system, there are some tickets that were opened that we were not able to get to. If your ticket was one of those, please head over to the new support site and put in that ticket there. As this is a new place to put your tickets, there are going to be a large number of new tickets in the next few days. My team and I will be working to get to all of them as soon as we can. Thank you all for your continued patience as we help each and every one of you. Selali