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Lixil

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Posts posted by Lixil

  1. Posted

    Hello everyone,

     

    We will be performing forum maintenance in about 30 minutes from now (11AM PT). The expected downtime during the maintenance is about 2 hours.

     

    We thank you for your patience during this period.

    • Like 1
    • Thanks 2

  3. Posted

    Hello everyone,

     

    We are doing a hotfix patch on 12/24, 8AM UTC with 2 hours downtime.


    Patch notes:
    CHANGES/FIXES
    -         Fixed a bug that caused achievements and roles to not track properly
    -         Fixed a bug that allowed for the Elf VIP event to incorrectly spawn
    -         Decreased the Nutcracker event timer to 10 mins
    -         Updated Snowman marker to be seen at a greater distance
    -         Updated both the Sugar Plum Fairy weapon skin and the snow effect to reduce the number of particles on screen

    • Like 1
    • Thanks 3

  4. Posted

    48 minutes ago, Salvick said:

     

    Trying to join a district has been a nightmare today, only one single instance of each district so no additional Financial instances spin up while it was full, and its been full all night.

     

    It is related with the holiday event? And if so, is gonna be like that for the whole duration of the event?

     

    Thanks in advance for your reply @Lixil, @Selali or @MattScott.

    image.png

    I contacted team about it.

    • Thanks 1

  6. Posted

    First post has been updated. These are the patch notes for build 1.20.0 (1192)

     

     

    Get ready for #SnowParo, at least a small part of San Paro. “Holiday Cheer” is a new drug that has been surfacing around Beacon and causing everyone in the area to see snow falling. Fight to become the Nutcracker Prince or survive being dosed. For a breakdown of all the rewards available during Christmas head to this forum post:

     

     

    Come play in Beacon for the new “Holiday Cheer” event, complete with its own “Snowman”. Returning this year is the Snowball Fight minigame as well.

    There are plenty of new rewards that you will be hunting. There will also be some fresh new ARMAS items for sale.

     

    CHANGES/FIXES

    • Fixed the OCA “Whisper” from turning invisible when equipped with the Demoness Weapon Skin
    • Fixed an issue related to destroying the vandalism target of an opposed team. The mission will now, correctly, progress to the next stage.
    • Thanks 1

  7. Posted

    Hello everyone,

     

    On Monday 23rd, we have maintenance that will start 9 AM UTC for all platforms. The estimated downtime is 4 hours. Patch notes will be added later.

     

    Thanks,

    Lixil

     

    Update:

     

    Quote

     

    Get ready for #SnowParo, at least a small part of San Paro. “Holiday Cheer” is a new drug that has been surfacing around Beacon and causing everyone in the area to see snow falling. Fight to become the Nutcracker Prince or survive being dosed. For a breakdown of all the rewards available during Christmas head to this forum post: https://forums.gamersfirst.com/topic/12377-holiday-event-2019-1223-115/

     

    Come play in Beacon for the new “Holiday Cheer” event, complete with its own “Snowman”. Returning this year is the Snowball Fight minigame as well.

    There are plenty of new rewards that you will be hunting. There will also be some fresh new ARMAS items for sale.

     

    CHANGES/FIXES

    • Fixed the OCA “Whisper” from turning invisible when equipped with the Demoness Weapon Skin
    • Fixed an issue related to destroying the vandalism target of an opposed team. The mission will now, correctly, progress to the next stage.

     

     

    • Like 8
    • Thanks 3

  8. Posted

    23 hours ago, cheater said:

    Hey, Thanks for the premium compensation while EU servers are still in NA (who is in charge of compensating while the problem still here?)
    also, I think its time to start posting updates on the MAIN game forums and not on social media.

    Hello,

     

    Spoilers will always be on social media. Bigger information will always be on the forums with a link forwarding to the blog. I hope this helps you find the information in the future! 

     

    Thanks,

    Lixil

    • Like 1

  11. Posted

    1 hour ago, iProkaza said:

    And i have purchased premium, but it goes away, because i get banned about disinclination of GM's to contact, explain where is the problem. Here is question: GM's are for help ingame or for punishment???

    GMs did not punish you - Customer Support did. GMs are there to help in the game but also to make sure you are following rules. 

     

    I am locking this thread as you need to continue talking to our Customer support team - they are only ones who can help you out with your case.

     

    Thank you,

    Lixil

    • Like 2
    • Thanks 3

  14. Posted

    On 12/12/2019 at 3:43 AM, LAPDAlonso said:

    Couple things.

     

    #1 I spoke to one of the GM's in the game 2 days ago in NA, he told me that a open beta public test for the engine upgrade is coming soon. So that is some great news. When its going to happen, who knows. Would be nice if they did the test on Christmas day.  I just hope when they do the public test, give us free premium , 50% sales, and a new map district to play in, but with the new graphics, I'm assuming new environment changes are going to be in the two main districts.

     

    Hello, I would have sent you this in private, but as you put it publicly, sadly, I have to address it publicly as well for the sake of my SGM. I have done an investigation of "he told me that a open beta public test for the engine upgrade is coming soon" as I don't want my SGMs to spread any misinformation. 

    After reading the chat logs, I have not found what you were claiming he/she said. I'm not accusing you of lying, that is not my intention here - you could have just read it too fast.


    As he/she said we do have a plan for public testing. As soon as we have more information as to when it will happen this will be posted on our forums and social media.

     

    Thank you,
    Lixil

    • Like 3
    • Thanks 8

  15. Posted

    17 hours ago, Lixil said:

    Hello everyone,

     

    This upcoming Friday 12/6 9AM UTC servers will be going down for database maintenance. The downtime will be up to 2 hours.

     

     

    Thank you for your patience.

     

     

    I apologize, I had the wrong date on the announcement. It's fixed now. 

  16. Posted

    4 hours ago, Ai-Zhú said:

    When does the sale end?

    The sale ends 18th 11:59 PM PT.

    5 hours ago, VickyFox said:

    I was so excited to see the Old Glory on sale which i missed during previous years sales that I didn't even notice that the sale discount didn't stack with Premium...

     

    This may be a bit cheeky, but any chance of a rebate?

    You should send ticket to our support. https://support.gamersfirst.com/hc/en-us 

     

    The sale should stack correctly on premium now. 

    • Thanks 1

  19. Posted

    1 hour ago, Parthian said:

    You do realize that awarding everyone with premium automatically makes everything 20% off, right? You gave everyone premium which gives 20% off and now you are having a sale which gives 20% off but you gave everyone premium. This sale doesn't do shit.

    It should stack, sale + your premium. We are checking why it's not stacking sale with premium. 

    • Thanks 1

  21. Posted

    Hello everyone,

     

    December is a holiday month and we’ve prepared a treat for your celebrations! Right now we are having 20% off sale of specially selected ARMAS items (up to 50% off with premium), and you’ll be able to clearly see which items are on sale in the ARMAS store.

     

     NsBptv4.jpg

     

    We are also returning Old Glory on the ARMAS market until January 8th! Make sure to grab yourself this weapon before it is gone! The "Old Glory" gun can be found under the Weapons > Assault Rifles section of ARMAS.

     

     

    EDIT: This sale will last for 2 weeks on all platforms.

    More precisely: Until the 18th of December at 11:59PT PC, Xbox One and PS4 will be able to enjoy this discount.

     

    The discount stacking issue reported before has been resolved. Any players that would like to get a return of the G1C lost due to this missing discount are advised to make a ticket with our support team.

     

    • Like 7
    • Thanks 2
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