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Everything posted by MageLO
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Hello everybody, Our standard weekly maintenance will be held this Wednesday (04/23) starting at 9 AM UTC. The game should be back up and running in 4 to 6 hours. Thank you for your patience.
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04/18 EMERGENCY MAINTENANCE
MageLO replied to MageLO's topic in Social District (General Discussion)
Maintenance has concluded and the servers are now back online. -
Hello everybody, we're going to be performing Emergency maintenance this Friday (04/18) at 9 AM UTC to deploy some more changes for the backend infrastructure. We expect the game to be back up and running after 2 hours. Thank you for your patience.
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04/16 EASTER PATCH ANNOUNCEMENT
MageLO replied to MageLO's topic in Social District (General Discussion)
The servers are back online and with that the Easter 2025 Event is LIVE! Learn all about Easter 2025 including new Titles, Joker Ticket rewards, a new login reward as well as our ARMAS Sale in our most recent newspost. -
Hello everyone, Our standard weekly maintenance will be held this Wednesday (04/16) starting at 9 AM UTC. The game should be back up and running in 10 hours. Patchnotes Easter is just around the corner so the start of Mayor Jane Derren's San Paro Easter Egg Hunt is now! Grab your baskets and get ready to collect eggs for unique Titles and Joker Tickets! Also in this patch is a fix to Cross-District contact pledging as well as our first version of a new District type which allows players to host events without being disturbed by San Paro's usual chaos. Easter 2025 Enabled the Mayor Jane Derren's San Paro Easter Egg Hunt Minigame. Added 1 New Role and 4 New Achievements to complete as part of the Minigame. Community Events District This patch we're introducing a new District type which allows players to host events without being disturbed by CDMM moving players to their district causing unnecessary griefing. This district hosts a special set of rules that disables missions as well as ram raiding from being possible but also disables the 30 second timer for players that are out of bounds which should make it the perfect place to practice your 4x4 Jumps and get into places you normally shouldn't be in! Miscellaneous Contact pledges now persist when changing districts if the same contact is available on the new district. Thank you for your patience.
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04/15 EMERGENCY MAINTENANCE
MageLO replied to MageLO's topic in Social District (General Discussion)
Unfortunatelly no, the packetloss is a seperate issue we're working on fixing together with Cloudflare - We'll post updates about the issue as we implement fixes. -
Hello everybody, we're going to be performing Emergency maintenance this Tuesday (04/15) at 9 AM UTC. We expect the game to be back up and running after 4 hours. Thank you for your patience.
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04/12 EMERGENCY MAINTENANCE
MageLO replied to MageLO's topic in Social District (General Discussion)
We have finished deploying our Hotfix and the servers are now back online. -
Hello everybody, we're going to be performing Emergency maintenance this Saturday (04/12) at 9 AM UTC to apply a fix to a district crash. We expect the game to be back up and running after 4 hours. Thank you for your patience.
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Hello everybody, we're going to be performing Emergency maintenance this Thursday (04/10) at 9 AM UTC to apply another round of fixes to the ongoing Matchmaking issues. We expect the game to be back up and running after 4 hours. Thank you for your patience.
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Hello everybody, Our standard weekly maintenance will be held this Wednesday (04/09) starting at 9 AM UTC. The game should be back up and running in 6 to 8 hours. Patchnotes Improved matchmaking stability for World Server matchmaking. Thank you for your patience.
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04/05 EMERGENCY MAINTENANCE
MageLO replied to MageLO's topic in Social District (General Discussion)
We have deployed a fix to the ongoing server issues which should stabilise things for the time being. We're sorry for the inconvenience and hope that things are stable from here on. Thank you for your understanding. -
04/05 EMERGENCY MAINTENANCE
MageLO replied to MageLO's topic in Social District (General Discussion)
We're currently investigating server crashes related to the most recent maintenance and will keep you all updated. -
Hello everybody, we're going to be performing Emergency maintenance this Saturday (04/05) at 9 AM UTC to apply another round of fixes to the ongoing Matchmaking issues. We expect the game to be back up and running after 4 hours. Thank you for your patience.
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Hello everyone, Our standard weekly maintenance will be held this Friday (04/04) starting at 9 AM UTC. The game should be back up and running in 6 to 8 hours. Patchnotes Improved matchmaking stability for World Server matchmaking. Fixed Hi-Tech Red Weapon skin on the Joker C9S. Added an extra bollard in Waterfront Block 39 to prevent players from getting out of bounds. Fixed an issue causing the Back in the Streets role to still track despite being disabled. Thank you for your patience during this period.
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04/02 MAINTENANCE ANNOUNCEMENT
MageLO replied to MageLO's topic in Social District (General Discussion)
Hello everybody, we're going to postpone the maintenance to a later date and will keep you updated on the new schedule. -
Hello everyone, Our standard weekly maintenance will be held this Wednesday (04/02) starting at 9 AM UTC. The game should be back up and running in 6 to 8 hours. Thank you for your patience during this period.
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Hello everyone! We wanted to let you know that we've officially moved our support system from Zoho Desk to Zendesk. This change was made to provide a smoother, more efficient support experience for all of you! If you've opened a ticket through Zoho and still need help, please reply directly to your/our last response in that email thread. This will ensure we can continue assisting you without any delays. From now on, all new support tickets should be submitted through our Zendesk platform. We're excited about this upgrade and appreciate your patience during this transition. Thank you for your continued support!
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Hello everybody, we're going to be performing Emergency maintenance this Friday (03/28) at 1 PM UTC to apply another round of fixes to the ongoing Matchmaking issues. We expect the game to be back up and running after 4 hours. Thank you for your patience.
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Hello everybody, we're going to be performing Emergency maintenance this Thursday (03/27) at 9 AM UTC to apply another round of fixes to the ongoing Matchmaking issues. We expect the game to be back up and running after 4 hours. Thank you for your patience.
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Hello everyone, Our standard weekly maintenance will be held this Wednesday (03/26) starting at 9 AM UTC. The game should be back up and running in 6 to 8 hours. Patchnotes Todays patch marks the end of the 2025 Valentines Day and Back in the Streets Event and ships some more stability fixes to the Matchmaking system. Misc Changes: Improved matchmaking stability for World Server matchmaking. Disables Valentines Day 2025 Event roles. Disables Back in the Streets Event role. Increased the slot count for all Raptor 45 Assault Rifles by 1 slot. Prices on the Joker Ticket store have been adjusted to match this change. Removed the ability for many missions to spawn with just one player to decrease the amount of 1vs1 Matches happening in cases in which we have to use the old Matchmaker. Fightclub missions now once again require two players on each faction to initiate. Thank you for your patience during this period.
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03/23 EMERGENCY MAINTENANCE
MageLO replied to MageLO's topic in Social District (General Discussion)
The servers are now back online. -
Hello everybody, we're going to be performing Emergency maintenance this Sunday (03/23) at 9:00 AM UTC to apply another fix to the ongoing Matchmaking issues. We expect the game to be back up and running after 2 hours. Thank you for your patience.
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Previous match making was much better
MageLO replied to MrsJoker's topic in Social District (General Discussion)
Hello, we've been experiencing issues with the new Matchmaking system which has forced us to revert to the old Matchmaking temporarily. We're going to be deploying a fix for the issue very soon at which point we will return to the new matchmaking system again. -
03/20 MAINTENANCE ANNOUNCEMENT
MageLO replied to MageLO's topic in Social District (General Discussion)
The servers are now back online and World-Server Matchmaking is once again enabled. Correct!