dummyacc1 0 Posted May 3, 2019 Hello, I've made a support ticket a week ago but haven't received a response yet. Is there any moderator, developer or someone from gamersfirst who can help me get into my old account? Basically I have all login credentials but when I try to log in I get a mandatory password reset, but I don't have access to my old mail anymore. Thanks. Quote Share this post Link to post Share on other sites
Amayii 398 Posted May 3, 2019 I've moved this topic to the appropriate section. The support team will be contacting you as soon as they are able to. They suffered a bit of a backlog, but have been working through that steadily. You can follow the support progress in this thread: ~@mayii 1 Quote Share this post Link to post Share on other sites
MajorWeber 0 Posted May 4, 2019 Same to my Ticket. Dont answer after days. Is there active Support? Quote Share this post Link to post Share on other sites
Deadliest 385 Posted May 6, 2019 (edited) If you remember your old email address, try recreating that email again with the same email provider , cuz ik some emails gets deleted if it's 1 year inactive and then reset password. Edited May 6, 2019 by Deadliest Quote Share this post Link to post Share on other sites
MajorWeber 0 Posted May 8, 2019 the problem is i was login always with steam so i didnt need enter email... Quote Share this post Link to post Share on other sites
TheSxW 47 Posted May 9, 2019 On 5/8/2019 at 8:11 AM, MajorWeber said: the problem is i was login always with steam so i didnt need enter email... email should be same as yours from steam Quote Share this post Link to post Share on other sites
MajorWeber 0 Posted May 14, 2019 On 5/9/2019 at 3:54 PM, TheSxW said: email should be same as yours from steam I know but when i want login with email (from steam account) i will get an error.... Quote Share this post Link to post Share on other sites
TheSxW 47 Posted May 14, 2019 6 hours ago, MajorWeber said: I know but when i want login with email (from steam account) i will get an error.... try same password from steam if not works try to recover password some games on steam has this trouble that u cant login no matter what manually (they mainly send an some kind of request from Steam to login without typing account data) Quote Share this post Link to post Share on other sites