Ryxan Posted March 18, 2019 Posted March 18, 2019 why our support is responding so long and how to speed it up
Kevkof Posted March 18, 2019 Posted March 18, 2019 This thread gives an overview of how the support response times have been evolving. In very short, due to a ticket spam and the learning curve for the staff they got a backlog, they're working through it all and getting closer to having decent response times. There isn't really anything you can do to speed up support, that's something they have to do.
Latsha Posted March 18, 2019 Posted March 18, 2019 don't bother to log in and check every day unless you see 2 months since ticket was sent, then you can start checking.
Recommended Posts