MageLO 290 Posted Wednesday at 07:57 PM Hello everybody, today we're releasing our in-house Gamersfirst Anti-Cheat, we have spent the last few months pouring all available resources into the project and are excited to finally release it to the public. However, this Tech is extremely advanced and is bound to have some issues so we're going to keep a list of all known issues related to GFAC in this thread! Additionally, if you encounter an issue related to GFAC we would like you to post about it in this thread and try to keep unnecessary chatter to a minimum as this is not a feedback thread. Known Issues: Users get met with GFAC Communication Error C when GFAC is not installed on their main drive. (Issue identified - Fix being worked on) Some users crash when selecting their EU characters. (Investigating - For now you can select an NA character first after which you should be able to log into your EU character) The game does not start on Processors that do not Support AVX2 (Investigating) Some users encounter the following errors when loading GFAC: 2427 - 4003 - 4004 (Investigating) In your report please include the following: A screenshot or video of the error/issue you're encountering. Details on when the error/issue occurs. Date and Time of the issue. Are you using any sorts of file edits? (Configs) Your relevant Computer Specifications such as: Processor. Graphics Card. RAM. What kind of drive APB is installed on. (NVME/SSD/HDD) Operating System. Anti-Virus software. We may also reach out privately to ask for more details but the above should help us track down issues so we can fix them as soon as possible! Thank you for your cooperation. Quote Share this post Link to post Share on other sites
Victoria97 37 Posted Thursday at 02:23 PM (edited) Details when error occurs: when i start APB launcher it scans all files and updates them, then shortly GFAC window appears saying Updates completed successfully. When i hit start button, APB.exe shortly appears in task manager of active processes and shortly shows mouse loading animation like its loading and then after few seconds it just vanishes from the list and nothing starts and nothing happens. I dont get any direct message of any error. I excluded GFAC from my anti virus so NOD32 should be not an issue. I noticed GFAC installed in directory \Program Files and not in directory \Program Files(x86) where is my APB installed. Maybe that can be the issue? edit: i moved GFAC to \Program Files(x86) root folder and the problem still persists so that can be excluded as potential issue. Date and time of the issue: UTC time 2:10 PM Thursday, July 31, 2025 Usage of configs: I use Flaws config and edit for APBEngine file and BaseEngine file for removing cap of fps from 100 to 145 where is maxclientframerate set to = 145 in both files. Since multiple scanning and repairing process i started each time, I removed all those configs so game is in the vanilla default state without any configs at the moment and it still is same issue of not starting itself. My Computer Specifications: Processor - Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz 3.30 GHz Graphics Card - NVIDIA GeForce RTX 3060 12GB RAM - 12,0 GB What kind of drive APB is installed on. (NVME/SSD/HDD) - Intenso SSD ATA 1 TB Operating System - Windows 11 Pro version 22H2 Anti-Virus software - ESET NOD32 Internet Security Thank you in advance for any help. Edited 23 hours ago by Victoria97 2 Quote Share this post Link to post Share on other sites
SirNooch 3 Posted Thursday at 03:04 PM When running the GFAC installer I instructed it to install to G:\GFAC . It installed most of the files to that directory but it also dropped 4 files in C:\Program Files\GFAC the default folder My Computer Specifications: Processor - AMD-based Graphics Card - AMD-based RAM - N/A to this issue What kind of drive APB is installed on. - N/A to this issue Operating System - Windows 10 Pro Anti-Virus software - N/A to this issue My AV also quarantined GFAC as ransomware but I don't care to share which product that was, and I'm working on exceptions. It would be nice if LO would suggest AV exceptions Quote Share this post Link to post Share on other sites
C3MeHoBu4 1 Posted Thursday at 04:31 PM (However, this Tech is extremely advanced ) Yes So advanced that 50% of people can't launch the game... GFAC Error 4004 standar instal C:program Files/GFAC (APB GAME F/SteamLibrary/APB/... My Computer Specifications: Processor - Intel(R) Core(TM) i5-12400F Graphics Card - ASUS RX6600 8GB RAM - 32GB What kind of drive APB is installed on. (NVME/SSD/HDD) - Intenso SSD ATA 1 TB Operating System - Windows 11 Anti-Virus software - NONE! Quote Share this post Link to post Share on other sites
SirNooch 3 Posted Thursday at 04:41 PM Uninstalling APB through Steam does not remove the 1 hour ago, SirNooch said: When running the GFAC installer I instructed it to install to G:\GFAC . It installed most of the files to that directory but it also dropped 4 files in C:\Program Files\GFAC the default folder My Computer Specifications: Processor - AMD-based Graphics Card - AMD-based RAM - N/A to this issue What kind of drive APB is installed on. - N/A to this issue Operating System - Windows 10 Pro Anti-Virus software - N/A to this issue My AV also quarantined GFAC as ransomware but I don't care to share which product that was, and I'm working on exceptions. It would be nice if LO would suggest AV exceptions Also, uninstalling APB through Steam does not remove GFAC from either of the above folders, and trying to remove it from Settings -> Apps & Features on Win 10 failed Quote Share this post Link to post Share on other sites
Narcof 0 Posted Thursday at 06:59 PM When I start APB Reloaded through Steam, the launcher will open a window "Updating" when this closes, the APB launcher will scan files, and when this completes I can click 'Start'. At this point the launcher window disappears, and nothing further will happen, when checked there are no APB processes running. APB Reloaded installed through Steam, running using Proton on Linux. CPU is Intel Xeon E5-2667 v2 64 GB ram RTX 2070 Installed to NVMD Drive with 60% free space Linux Mint OS, no anti virus. Prior to this update, APB Reloaded was working fine with no issues. Quote Share this post Link to post Share on other sites
Victoria97 37 Posted 21 hours ago @MageLO update to situation: The game initializes correctly but exits immediately right after this line: 06:41:14 - Log: appRequestExit(0) This means the game called for a clean exit, not a crash. It finished setup, then something triggered an early exit before rendering or gameplay started. Meaning: Game loads its config files successfully. ESET firewall is allowing it (confirmed-made all firewall and antivirus rules and exceptions for APB.exe in binaries, for APB launcher and for APB Exceptions handler). Even paused entire protection to no avail. ConsoleFilter.ini does exist now looking like this: [MessageLogging] Suppress=DevGarbage Suppress=DevNet Suppress=DevData and loads correctly after log reported ConsoleFilter.ini is missing. No crash dump or fatal error occurs. The line appRequestExit(0) is manually called by the app I repaired Microsoft Visual C++ 2012 Redistributable (x64) and (x86) so that can be cut out as potential issue. Possible reason is launcher authentication or server communication problem The game may be closing because it can’t connect to its servers or validate my account. this is log: 06:52:02 - Log: Log file open, 01/08/25 08:52:02, PID 11068. 06:52:02 - Init: ..\APBGame\Logs\ 06:52:02 - Init: OS details: 06:52:02 - Init: Version number: 10.0 (eOsType 14) 06:52:02 - Init: Windows 10 64Bit 06:52:02 - Log: CreateProc APB_Catcher.exe 11068 06:52:03 - Thread: Thread ExceptionHandler created with stack 524288 and priority 'normal' 06:52:03 - Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467 06:52:03 - Thread: Thread Main created with stack 4194304 and priority 'normal' 06:52:03 - Log: GConfig::LoadFile has loaded file: ..\APBGame\Config\ConsoleFilter.ini 06:52:03 - Init: Genuine USER_BUILD exe. 06:52:03 - Init: Genuine SAFE_BUILD exe. 06:52:03 - Init: Version: 3908 06:52:03 - Init: Compiled: Jul 29 2025 12:31:30 06:52:03 - Init: Changelist: 218742 06:52:03 - Init: Command line: -language=1033 06:52:03 - Init: Base directory: C:\PROGRAM FILES (X86)\GAMERSFIRST\APB RELOADED\Binaries\ 06:52:03 - Init: Character set: Unicode 06:52:03 - Init: Whitelist filtering inactive 06:52:03 - Init: appCycles test took 21.573100 ms 06:52:03 - Init: APBEngine.ini successfully deleted 06:52:03 - Log: GConfig::LoadFile has loaded file: ..\APBGame\Config\APBEditor.ini 06:52:03 - Log: GConfig::LoadFile has loaded file: ..\APBGame\Config\APBEditorUserSettings.ini 06:52:03 - Log: GConfig::LoadFile has loaded file: ..\APBGame\Config\APBCompat.ini 06:52:03 - Log: GConfig::LoadFile has loaded file: ..\APBGame\Config\APBEngine.ini 06:52:03 - Log: GConfig::LoadFile has loaded file: ..\APBGame\Config\APBGame.ini 06:52:03 - Log: GConfig::LoadFile has loaded file: ..\APBGame\Config\APBInput.ini 06:52:03 - Log: GConfig::LoadFile has loaded file: ..\APBGame\Config\APBUI.ini 06:52:03 - Log: GConfig::LoadFile has loaded file: ..\APBGame\Config\APBMachineOptions.ini 06:52:03 - Init: Init signal handers... 06:52:03 - Init: Init Terminate and Unexpected handlers... 06:52:03 - Init: ...done 06:52:03 - Init: Computer: -snip- 06:52:03 - Init: User: Administrator 06:52:03 - Init: CPU Page size=4096, Processors=4 06:52:03 - Init: CPU Detected: GenuineIntel 06:52:03 - Init: Using smoothed QPC for timing. 06:52:03 - Init: High frequency timer resolution =10.000000 MHz 06:52:03 - Init: Memory total: Physical=12.0GB (12GB approx) Pagefile=16.2GB Virtual=131072.0GB 06:52:03 - Init: APB game exe identifier: Release_USER 1-32-0_FUEL@849615 Inst:0 06:52:03 - Init: Presizing for 200000 objects not considered by GC, pre-allocating 31457280 bytes. 06:52:03 - Init: Presizing for 400000 objects in StaticMap, pre-allocating 94371840 bytes. 06:52:03 - Init: Object subsystem initialized 06:52:03 - Log: appRequestExit(0) 06:52:03 - Exit: Exiting. 06:52:03 - Log: Log file closed, 0 Which means the game starts fine but exits by command, likely due to an internal silent failure. I hope this helps you guys, so you can help us Quote Share this post Link to post Share on other sites
MageLO 290 Posted 12 hours ago Hello everyone earlier today we have pushed an update to GFAC to fix the following issues: GFAC Error: 4003 GFAC Error: 4004 GFAC Communication Error: C GFAC Related Login crashes APB not launching due to an existing AVX2 instruction requirement. To get the update please open your APBLauncher and have the GFAC updater do its thing - Please note that a small amount of users may not be able to receive the update right now and will need a little longer as we fix the issue affecting those users from being able to update to the newest version of GFAC. Additionally if you're encountering GFAC Error 2427 please update your Windows installation! 2 Quote Share this post Link to post Share on other sites
Narcof 0 Posted 12 hours ago (edited) Myself and my daughter both immediately tried, we received an update in APB Launcher, GFAC update appeared to also update, but then after pressing Start the launcher closes down and no further processes running. I'm running on Linux and she is on Windows 10. Edited 12 hours ago by Narcof Quote Share this post Link to post Share on other sites
Victoria97 37 Posted 11 hours ago 50 minutes ago, MageLO said: Hello everyone earlier today we have pushed an update to GFAC to fix the following issues: GFAC Error: 4003 GFAC Error: 4004 GFAC Communication Error: C GFAC Related Login crashes APB not launching due to an existing AVX2 instruction requirement. To get the update please open your APBLauncher and have the GFAC updater do its thing - Please note that a small amount of users may not be able to receive the update right now and will need a little longer as we fix the issue affecting those users from being able to update to the newest version of GFAC. Additionally if you're encountering GFAC Error 2427 please update your Windows installation! God bless you guys WOOHOOOO it wooorks! whatever you guys did, this works! I can enter APB now! Thank you so so much for your help and caring that we fix that before weekend so we can pew pew now and see all new shiny thingys in APB. I hope this solves the problem for majority of other people waiting. I uninstalled GFAC, installed it again, clicked repair button before entering APB and it worked for me! Quote Share this post Link to post Share on other sites
Victoria97 37 Posted 11 hours ago 47 minutes ago, Narcof said: Myself and my daughter both immediately tried, we received an update in APB Launcher, GFAC update appeared to also update, but then after pressing Start the launcher closes down and no further processes running. I'm running on Linux and she is on Windows 10. i had same problem from beginning. Try uninstalling GFAC completely and re install it again from scratch. Before you guys enter APB click repair button and let it scan everything and fix what it can and then try starting the game. Thats what worked for me and i had identical problem like you, APB exiting before starting up. Hope it helps. Quote Share this post Link to post Share on other sites
Narcof 0 Posted 11 hours ago 36 minutes ago, Victoria97 said: i had same problem from beginning. Try uninstalling GFAC completely and re install it again from scratch. Before you guys enter APB click repair button and let it scan everything and fix what it can and then try starting the game. Thats what worked for me and i had identical problem like you, APB exiting before starting up. Hope it helps. I got my hopes up - tried it with the repair option, and still not working. So, I went a step further and uninstalled everything. Complete reinstall of APB and GFAC, let it finish updating, and still the same problem. Tried with repair option again, still no change. I hope this info helps the devs! Quote Share this post Link to post Share on other sites
Coal 0 Posted 10 hours ago 1 hour ago, MageLO said: Additionally if you're encountering GFAC Error 2427 please update your Windows installation! 2427 i better going to play another new games without any discomfort. cheers/ pff update for what Quote Share this post Link to post Share on other sites
Victoria97 37 Posted 10 hours ago @MageLO i have new problem though when i attempt to enter clothing designing kiosk i am stuck on permanent black screen saying "loading" and it never loads, so i cant access my clothes designing box. Hopefully that issue has been already reported to you guys just for your knowledge. Quote Share this post Link to post Share on other sites
MageLO 290 Posted 9 hours ago 16 minutes ago, Victoria97 said: @MageLO i have new problem though when i attempt to enter clothing designing kiosk i am stuck on permanent black screen saying "loading" and it never loads, so i cant access my clothes designing box. Hopefully that issue has been already reported to you guys just for your knowledge. Sounds like you are using a no Garbage Collection config - You will need to remove those to access the Kiosks. 1 Quote Share this post Link to post Share on other sites
Victoria97 37 Posted 9 hours ago 4 minutes ago, MageLO said: Sounds like you are using a no Garbage Collection config - You will need to remove those to access the Kiosks. Yess! you are right! this solved the problem. Thank you whole bunch!! Quote Share this post Link to post Share on other sites
Yapopal 200 Posted 9 hours ago 9 minutes ago, MageLO said: I don't have the option to update windows. Please tell me is it worth waiting for a update of the game to fix error 2427? Quote Share this post Link to post Share on other sites
ezmegaz68 192 Posted 1 hour ago (edited) Hey thanks for dropping the AVX2 requirement, I understand supporting people with ancient hardware is annoying, especially since them not being able to afford to upgrade probably means they're not spending on your game either Edited 1 hour ago by ezmegaz68 Quote Share this post Link to post Share on other sites
