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DouglasFalcon

Does this game even have support now?

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Hey,

anyone smart enough to kindly guide me to this game's support webpage?
I have an ongoing issue since oct 2023 that's preventing me from enjoying the game and (more importantly to people who run the game) spending my money on it.

 

Thanks! 🙂

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support@gamersfirst.com

 

If you have a pre-existing ticket, be sure to add the number if you can find it.

 

The support tab is at the top of the page.

 

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Thank, let's just hope they'll have the good heart to be answering me this time.

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5 minutes ago, DouglasFalcon said:

Thank, let's just hope they'll have the good heart to be answering me this time.

Wait times for responses are measured in months. Just a head up.

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Last time they literally answered in days and closed the ticked immediately for "failing to verify personal data".

 

Personal data that was copy-pasted by me from a previous, successfully-resolved, ticket.

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EasyAntiCheat has blocked me forever. 4 attempts to file an appeal ended with the removal of the appeal without explanation. The response time was about a week. My account was saved thanks to a general amnesty.  The developers have lost my trust and I have refused any donat.

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