22 days and counting

[B00bie]

22 days and no response on my ticket damn

[scaredofsnakes]

More pointless forum posts that solve nothing, damn.

[Nanometic]

Post a reply like "any news?" or something to your ticket, its possible the ticket got transferred to another member of customer support and caused this, or your problem is just that complicated.

[NotZombieBiscuit]

Reset his ticket.