Loss of Premuim

[Spillra 135]

So since the latest patch, I've lost my premium. I was pretty sure I had another 2-3 week but apparently not. No biggie I redeemed a new 15-day code and played for a while. but when I changed district it wasn't active anymore.

Has anyone else experienced this?

Edited August 16, 2019 by I3ox

[MattScott 15242]

Hi there,

 

This really shouldn’t happen.

 

Would you mind opening a ticket at http://support.gamersfirst.com? We’ll try to take a look at your account and see what is happening.

 

Also, I wasn’t aware we had any 15 day Premium codes active.

 

Thanks,

Matt

[polotow 26]

1 hour ago, MattScott said:

Also, I wasn’t aware we had any 15 day Premium codes active.

most likely the "15 Day Premium Loyalty Reward" u get from spending G1

Edited August 17, 2019 by polotow

[yood 345]

5 hours ago, MattScott said:

 15 day Premium codes active.

 

[PraVa9SisKA 0]

On 17.08.2019 at 21:28, MattScott said:

Всем привет,

 

Это действительно не должно случиться.

 

Не могли бы вы открыть билет на сайте  http: // s upport.gamersfirst.com ? Мы постараемся взглянуть на ваш аккаунт и посмотреть, что происходит.

 

Кроме того, я не знал, что у нас были активны какие-либо 15-дневные премиум-коды.

 

Спасибо,

Matt

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