IRy4nI Posted June 2, 2019 Posted June 2, 2019 Not sure if this is human error. Or just stupidity. But I still have not gotten an awnser on my support. Which I made weeks ago. Are you guys planning on doing something? Or should I just consider to be my paid sh*t to just be lost to incompetence. Thank. Quote
ZenRoyal Posted June 2, 2019 Posted June 2, 2019 5 hours ago, IRy4nI said: Not sure if this is human error. Or just stupidity. But I still have not gotten an awnser on my support. Which I made weeks ago. Are you guys planning on doing something? Or should I just consider to be my paid sh*t to just be lost to incompetence. Thank. I do apologize for the inconvenience there, as a fellow player. It takes time, as they had to catch up with the intense quantity of tickets prior to the initial purchase and transfer of everything to Little Orbit. I had tickets from before LO that were never answered so it's all just a matter of time. If it has been weeks, send another ticket with the #ID of the prior ticket, in order to properly "bump" the ticket. That's what I always ended up doing. Quote
IRy4nI Posted June 2, 2019 Author Posted June 2, 2019 It just simply baffles me that it could go unanswered for a month. Through out I did poke and bump it. Multiple times. Eitherway. Suppose I've got to tag two support tickets into one. Anyhow. Thanks for the poke. Quote
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