Jump to content
Ryxan

Support

Recommended Posts

why our support is responding so long and how to speed it up

Share this post


Link to post
Share on other sites

This thread gives an overview of how the support response times have been evolving.ย 

ย 

In very short, due to a ticket spam and the learning curve for the staff they got a backlog, they're working through it all and getting closer to having decent response times.

ย 

There isn't really anything you can do to speed up support, that's something they have to do.ย 

Share this post


Link to post
Share on other sites

don't bother to log in and check every dayย unless you see 2 months since ticket was sent, then you can start checking.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 members

    No registered users viewing this page.

ร—
×
  • Create New...