Visionaireh 15 Posted January 10, 2019 Hey everyone, I was wondering if there's a way to recover/remove 2FA authenticator because I am locked out of my account right now.. I did a factory reset on my phone because of a software update and now I am locked out. Any suggestions? Share this post Link to post Share on other sites
Kevkof 806 Posted January 10, 2019 As mentioned by others in different threads, 'Authy' allows you to back up your 2FA accounts, there's even a windows desktop client for it. For me the windows client seems to bug out sometimes, causing me to either have to wait for it to change code or just unlock my phone. But for now, I'd guess support is indeed the best option Share this post Link to post Share on other sites
Regenance 59 Posted January 10, 2019 Support is your only option, even the application is buggy af Share this post Link to post Share on other sites
Weajh 0 Posted January 19, 2019 I am bumping this thread since I still haven't got a reply from support. P.S I am Visionaireh and my ticket is #88349 Share this post Link to post Share on other sites
