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N0rbat

21 days with no reply

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2 hours ago, Darkzero3802 said:

Nothin prior with them actually looking at the ticket asking whats up. Just a merge.

okay thanks, uff i just have to wait but its pretty bad.. was so hyped at the day of AC update to play that now after waiting 2 weeks now i am confused as fuck

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11 minutes ago, N0rbat said:

okay thanks, uff i just have to wait but its pretty bad.. was so hyped at the day of AC update to play that now after waiting 2 weeks now i am confused as fuck

I admit its abit slow and LO should consider hiring afew more staff members for support but they are handling yrs of issues at once.

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Matt said that they sent some support staff members to reschooling after they shown habit of auto-replying without looking at message - and it not making much sense.

Probably you were victim of that. Just send additional message as reply - it will reopen ticket if you aren't somehow forced to be on auto-reply mode.

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9 minutes ago, Citrin said:

Matt said that they sent some support staff members to reschooling after they shown habit of auto-replying without looking at message - and it not making much sense.

Probably you were victim of that. Just send additional message as reply - it will reopen ticket if you aren't somehow forced to be on auto-reply mode.

Thats affective this week, which just started today. So things will be slower then they have been.

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On 6/17/2018 at 5:58 AM, N0rbat said:

Just asking is there anyone here bein in same situation? being unanswered for 21 days from support, all i got is 1 auto-reply ... when i opened next ticket i got another auto-reply that ticket is being merged with previous one... i am actually thiking this whole think is a big joke from LO at all

i'm here. i haven't even got an auto reply though. i'm at 23 days ago. i posted an update to it 15 days ago. still no response what so ever

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Well I was basically told the same answer G1 gave me for yrs, we cant help you even tho weve done this exact thing in the past to help you. Support am i right?

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