I lost my G1C and support not work

[TCX]

I bought some joker boxes in the market but nothing in my mail. I already sent an support but no answer

[Andylatache]

I posted a similar issue yesterday, all of my contents from Joker Box purchases are gone, with their respective mail. There isn't a expiry date on Joker-box items in your mail so it shouldn't disappear, let alone not appear at all after a purchase. So you're not alone in this matter.

[Roby]

You bought it?did you open it?

You can open them under redeem code

If thats not the case maybe you opend the joker box on another character if not

Send a ticket to support thay will response. In like 1 week or 2

[TCX]

1 or 2 week ..

[Nanometic]

Give them time, I understand its frustrating and i'm sorry, but they're working hard, be patient.