-D00M Posted August 15, 2019 Posted August 15, 2019 Hellow everyone i have an old account when i start play apb, this one is linked to my steam acc, now i have around 400$ on steam and wanna buy some things for my "main" account the one not linked to my steam acc, so how i unlink that old acc with nothing in, to put my main, where i play apb to add the g1c?
Aeronaut Posted August 15, 2019 Posted August 15, 2019 (edited) contact support. there's not a currently available option to do so by yourself. Edited August 15, 2019 by Aeronaut
Amayii Posted August 15, 2019 Posted August 15, 2019 Contacting our support team would be your best option, they are able to help you unlink your account from the steam account so that you can then link your 'main' account. ~@mayii
Aeronaut Posted August 15, 2019 Posted August 15, 2019 2 minutes ago, Amayii said: Contacting our support team would be your best option, they are able to help you unlink your account from the steam account so that you can then link your 'main' account. ~@mayii no stop that i won this round.
-D00M Posted August 15, 2019 Author Posted August 15, 2019 I already send the ticket but as i see in @MattScott post, the answer will take for 1 month.
Amayii Posted August 15, 2019 Posted August 15, 2019 2 minutes ago, Vicky77 said: I already send the ticket but as i see in @MattScott post, the answer will take for 1 month. It should only be a maximum of 2 weeks according to the latest post in the thread: ~@mayii
KalithAlt Posted August 27, 2019 Posted August 27, 2019 Not sure about that estimated wait time, it's been almost 19 days for my ticket without being touched at all.
Aeronaut Posted August 27, 2019 Posted August 27, 2019 2 hours ago, KalithAlt said: Not sure about that estimated wait time, it's been almost 19 days for my ticket without being touched at all. have you followed that Tracking Customer Support thread? they let you know at what date you should try resending a new one.
KalithAlt Posted August 27, 2019 Posted August 27, 2019 3 hours ago, Aeronaut said: have you followed that Tracking Customer Support thread? they let you know at what date you should try resending a new one. The thread hasn't been updated since August 9th, and did you mean making a new ticket or posting a reply on your existing one? Because they seem to word it as the latter.
Aeronaut Posted August 27, 2019 Posted August 27, 2019 59 minutes ago, KalithAlt said: The thread hasn't been updated since August 9th, and did you mean making a new ticket or posting a reply on your existing one? Because they seem to word it as the latter. oops. thanks. yeah. I think you're suppose to reply back to the existing one as it might "bump" it for them in their system. and the suggested bump times seems to be about 2 weeks despite the lack of recent response.
KalithAlt Posted August 28, 2019 Posted August 28, 2019 1 hour ago, Aeronaut said: oops. thanks. yeah. I think you're suppose to reply back to the existing one as it might "bump" it for them in their system. and the suggested bump times seems to be about 2 weeks despite the lack of recent response. Yeah I've bumped it twice in this 19 day span, last was just 2 days ago.
Recommended Posts