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Mirele

SGM
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Posts posted by Mirele


  1. 7 hours ago, Artorius_ said:

    Can y'all run the event for at least 30 minutes? They end too fast.

    This is the intent and what we attempted to do previously. After the first day we corrected the amount of mini games run to last about 30 minutes or slightly more.

     

    Edit: Let us know if there's anything we can improve. We'll make corrections within our capabilities along the way.

    • Like 2

  2. 22 minutes ago, Artorius_ said:

    Umm....timings?

    We're going on in ~45 minutes for Citadel (EU). We'll be queuing in:

    Financial-1 [GOLD]

    Financial-3 [BRONZE]

    Financial-9 [BRONZE]

     

    No silver districts will be affected by this. 3 minigames will be run at this time and then again at 6 PM CET and 9 PM CET.

     

    We'll put up Jericho (NA) times a bit later

    • Thanks 1

  3. 21 hours ago, Shimmer said:

    Can you ban on site?  Do you have the full GM abilities to teleport around the district, fly wherever you want, appear wherever you want?  All you can do is report what you see.  The reason you see the game "almost exactly as another player" is because all you are is another player, just with a few extra commands.  You are virtual police and you arent even getting paid.

    We have full GM abilities.

     

    We take immediate actions under some circumstances - for certain issues we must get a hold of a CS employee to be of assistance. This could be a missing Armas purchase or accidental deletion of an item, etc..

    I think you misinterpreted what I meant by "almost exactly as another player" I was simply implying that we still just have two eyes to watch over a pretty large map. Expecting us to immediately spot griefing taking place while we are 500 meters away looking at something else is a bit out there. We do our best, but we are much more effective when people communicate with us 🙂

     

    Banning is a touchy subject. As Matt has stated in the past this is the last action we want to take as it rarely leads to anything positive. Cases where banning is considered are carefully inspected before an action is taken. Banning on sight or on the spot is rarely possible, or wise.

     

    • Like 2
    • Thanks 1

  4. On 2/21/2020 at 9:11 PM, Shimmer said:

    why anyone would volunteer to do this unpaid is beyond me.  You arent even a full gm, have limited gm abilities, and are basically a glorified forum mod.  Thats it.  Heres a thought, hire some ACTUAL GM's to police the districts.  I miss the days when they would show up and ban hammer the griefers etc.  

    There's a recurring misconception that we do not do these things. We actively monitor and we actively prevent griefing and harassment. The difference being that we do not publicly broadcast actions taken against other accounts. While it may seem like we are just being chatty with community members I can assure you that we are almost constantly dealing with other things simultaneously.

    That being said: we can not be everywhere at all times. You are still expected to utilize the /report functionality on your own, so that we can get to you at a later date. But if you do see us in districts please reach out to us so that we can help. A GM sees the game almost exactly as a player does, and it's difficult to keep track of 79 players at once.

     

    23 hours ago, Luminesca said:

    I think old ffbans and post history of future applicants should be over viewed and anyone who has ever publicly hackusated disqualified immediately. 

    We screen applicants thoroughly. We also screen active volunteers thoroughly.

     

    11 hours ago, Havana said:

    GM's should have some kind of abilty to MOVE a player. With Consent OR after X rules without.

    A GM should be able to move a player out of a mission. This has the potential to be abused by bad or unethical GM's.

    GM's should be able to be reported by players for bias or unafairness and this should take a priority.

    If you have questions regarding the commands and toolsets I suggest you send a PM to SakeBee.

    I can assure you that we observe GMs closely for unacceptable behavior. We have strict guidelines for what we can and can not do.

     

    Edit: If you want to report a GM or any possible misuse of their commands/tools, send a PM to SakeBee as well.

    • Thanks 3

  5. On 2/12/2020 at 5:17 AM, VickyFox said:

    Also I'd like to help other and still have some level of freedom of opinion. This doesn't mean freedom of speech but one shouldn't have to pretend that they agree with everything Little Orbit does, It's ok to disagree with a superior as long as you handled in a professional manner.

    That's more or less how things are.


    We have no person situated behind us ready with a whip in case we disagree with choices made by the company. We help out, but we are still individuals and I have never felt like my personal opinion was in any way unvalued or dismissed. I've shared my personal opinions and feelings many times in official settings - you just have to go about it in a professional manner, clearly indicating what you are doing.

     

    Not quite sure what you mean by the first thing.


  6. 2 hours ago, TzickyT said:

    Im fine with u recruiting new gm’s but first of all what happened to all other gm’s that actually joined this program before. I see no one of those gm’s or is there somewhere that we can see who is stil a gm or not?

    I don't believe that there's an overview of us but we are still around! Albeit we are less in numbers than we were previously.

     

    4 hours ago, Hexerin said:

    What's the point of hiring GMs if you don't take action on reports anyways?

    We certainly take actions on reports that are relevant to game masters. Plenty of people assume that we can deal with private account matters, but those cases are much better handled by the support team.

    It's also worth noting that we will never notify you with the result of your report, so it might appear as if we don't react.

     

    • Like 1
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