Jump to content
Forum rules

MageLO

Community Manager
 View Profile  See their activity

  • Content Count

    110

  • Joined

  • Last visited

Posts posted by MageLO

  4. Posted

    Hello everyone,

    I just wanted to pop in and share some news with you all. We expect the NA East servers to make a return in the coming weeks with testing for these new NA East servers starting as early as next week - Additionally, we still plan on creating new server footprints in regions such as South America in the hopefully near future.

    • Like 1
    • Thanks 2

  5. Posted

    On 9/4/2024 at 12:14 PM, Mydonos said:

     

    I always wondered about this. Could you give us some technical details?

    We generally announce maintenance windows that are longer than what our estimate for the actual downtime will be in case something comes up during the maintenance that needs to be fixed which will require extra time. While 8-12 hours of maintenance are definitely on the extreme end during most weeks the game will be back up and running after 3-5 hours.

  7. Posted

    On 9/5/2024 at 5:55 AM, ysymp2 said:

    hi, long story short; out of some bad joke my character was deleted like 15 days ago. i sent a ticket about it, still didn't hear anything back from gamersfirst, is it normal to take this long or is it not possible to your character back. i mean i wouldn't like to think this is so hard thing to do, i just don't get why it takes this long...

    Hello, mind DM'ing me your Ticket ID? 🙂

  8. Posted

    Hello everyone,

    We are currently experiencing issues with our email system, which is affecting the delivery of emails for password resets and new account registrations. We are working hard to resolve the issue as quickly as possible and will update you once everything is back to normal.

    We apologize for any inconvenience this may cause and appreciate your patience.

    • Like 1

  12. Posted

    21 hours ago, Berkshire said:

    They really need to start giving info on whats being done, we are always left in the dark

    Generally speaking we communicate anything that is relevant to players, if we are running an emergency maintenance without any patch notes or info attached it is due to something that is not relevant to our players.

  13. Posted

    Hello everyone, please read the update from Matt about the NA East servers in the quote below.
     

    Quote

    Hey everyone, We've received a couple questions about the NA East servers, so I want to provide a quick update.

    After doing some analysis, we found that the current setup for NA East was very underutilized and often empty. As a result, we are reassessing potential new server locations to better serve our community, including developing a new strategy specifically for players in the NA East region. I appreciate your patience while we reorganize.

  15. Posted

    LAST CALL! Don't Miss Out on 10% Extra G1C!
     

    This is your last chance to grab some extra G1C for all those in-game goodies you've been eyeing. Don't miss out!
     

    Head over to our store now and make your purchase before time runs out!
     

    Thank you for your continued support and we hope that you liked our opening weeks of New Horizon!

×
×
  • Create New...