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MageLO

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Posts posted by MageLO

  1. Posted

    On 9/5/2024 at 5:55 AM, ysymp2 said:

    hi, long story short; out of some bad joke my character was deleted like 15 days ago. i sent a ticket about it, still didn't hear anything back from gamersfirst, is it normal to take this long or is it not possible to your character back. i mean i wouldn't like to think this is so hard thing to do, i just don't get why it takes this long...

    Hello, mind DM'ing me your Ticket ID? 🙂

  2. Posted

    Hello everyone,

    We are currently experiencing issues with our email system, which is affecting the delivery of emails for password resets and new account registrations. We are working hard to resolve the issue as quickly as possible and will update you once everything is back to normal.

    We apologize for any inconvenience this may cause and appreciate your patience.

    • Like 1

  6. Posted

    21 hours ago, Berkshire said:

    They really need to start giving info on whats being done, we are always left in the dark

    Generally speaking we communicate anything that is relevant to players, if we are running an emergency maintenance without any patch notes or info attached it is due to something that is not relevant to our players.

  7. Posted

    Hello everyone, please read the update from Matt about the NA East servers in the quote below.
     

    Quote

    Hey everyone, We've received a couple questions about the NA East servers, so I want to provide a quick update.

    After doing some analysis, we found that the current setup for NA East was very underutilized and often empty. As a result, we are reassessing potential new server locations to better serve our community, including developing a new strategy specifically for players in the NA East region. I appreciate your patience while we reorganize.

  9. Posted

    LAST CALL! Don't Miss Out on 10% Extra G1C!
     

    This is your last chance to grab some extra G1C for all those in-game goodies you've been eyeing. Don't miss out!
     

    Head over to our store now and make your purchase before time runs out!
     

    Thank you for your continued support and we hope that you liked our opening weeks of New Horizon!

  20. Posted

    21 hours ago, Chinook said:

    Is it just me, or is anyone else having hard time actually connecting to action districts? I struggled with this for good half an hour yesterday and after re-installing almost the entire game I got in, now I'm once again getting stuck on "Connecting to district server dot dot dot dot dot" phase on loading screen. Guess I need to find really empty district again to get in and hope for the best in terms of population changes...

     

    We are aware of this issue but have not found anything that indicates that it is on our side - A user reported to us that they solved this issue by doing the following:

     

    • Update their Routers firmware.
    • Change their DHCP query frequency to "Normal" instead of "Aggressive"

  22. Posted

    16 minutes ago, MageLO said:

    I'll be hosting some Gun games on Citadel in 10 minutes from now! Join me on Financial 3 EU West to participate and earn a bunch of Joker Tickets in the process!

    The first Financial filled up unbelievably fast! We're going to also be hosting Gun games on Financial 4 EU West in 10 minutes as a result.

  24. Posted

    20 minutes ago, MStomm said:

    For the Mirage, the standard lights and lights unlocked by the Cop role have been unlocked, however the lights you can purchase with JT/G1C remain locked, despite having purchased them in 2013.

     

    For reference, these are "Top Enforcer Lights"

    "Mirage Hot Response RX-II"

    "Mirage ARS Powerbright-II"

    "Mirage EVE Xenon-II Beacon"

    "Mirage Boomer Raptor III"

    We'll be redelivering these purchases which should unlock those lights for players that do own them.

    • Like 1
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