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Hey Gamers,

Some of you have received a message that was from the older ticket system that asks if you had an open ticket to create a new one. This message went out a short time ago. If you have already made a new ticket using the new support portal, you do not need to make a 2nd one. As long as you have already created the ticket in the new support portal you are fine. We are dealing with a lot of new tickets. Sending a second ticket will not help get your ticket answered any faster. Please be patient as we work through these support tickets.

Selali

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