MrNaphNaph 0 Posted April 25, 2020 How long does it take for support of gamersfirst to answer my ticket? The problem is better to be solved as fast as possible but still i want to know the time of answering on my ticket by support. Quote Share this post Link to post Share on other sites
Amayii 398 Posted April 25, 2020 As mentioned by our CEO Matt Scott in his weekly update on the support tracking, the current maximum wait time is 16 days. While that is quite a long wait time, the team is working hard to lower those numbers as quickly as they can. Keep in mind that the number provided is only the maximum duration, it could be than the issue is fully resolved before then. ~@mayii Quote Share this post Link to post Share on other sites
MrNaphNaph 0 Posted April 25, 2020 11 minutes ago, Amayii said: As mentioned by our CEO Matt Scott in his weekly update on the support tracking, the current maximum wait time is 16 days. While that is quite a long wait time, the team is working hard to lower those numbers as quickly as they can. Keep in mind that the number provided is only the maximum duration, it could be than the issue is fully resolved before then. ~@mayii Can it be somehow accelerated 'caz my problem can be solved in a minute? I dont want other users to wait for answer for their tickets longer, i just want to say that my problem is rly simple and i thought that it can be solved until evening. Quote Share this post Link to post Share on other sites
SmilyFace 300 Posted May 3, 2020 On 4/25/2020 at 7:21 PM, MrNaphNaph said: Can it be somehow accelerated 'caz my problem can be solved in a minute? I dont want other users to wait for answer for their tickets longer, i just want to say that my problem is rly simple and i thought that it can be solved until evening. No, every single ticket is on a list of proprities, and the waiting time actually is 14 days, or a bit more, depending on the average of them. Quote Share this post Link to post Share on other sites
