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Hello

I hope you can help me 

I purchased some items at 28.11.2018 right after the PC server came back online partially 

I spent near 4K G1C

but as i completed my purchased they didn't got mailed to my character 

45f5872012e075855a61115ef9239bb8-full.pn

I immediately submitted a support ticket but i didn't receive any answer yet , after 4 days .

I would be pleased if you help me .

thank you

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As far as we're aware, they're still behind on support tickets but quickly catching up. It takes a while for tickets to get looked at and answered. Just be patient.

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Dang, what a lose 😕..

i hope they are working to get everything fixed as soon as possible.

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