Unable to purchase "Joker Mystery Box 22 (5 Pack + 1 Bonus)"

[Sayori 311]

Hi. 

If I try to add the above mentioned item in the cart I get the following message: "You have previously purchased this Account Lifetime product."

It's only for 5+1, it works just fine for the other quantity options and joker boxes options(at least the few I tested).

Oh, I have never purchased 5+1  before, it was 20+5 and few 1's.

edit: It's not on this account in case you need to look it up. You can message me or find it your logs.

Edited August 12, 2019 by Sayori

[Stitchly 1]

Hello Sayori,

 

Can you please submit a support ticket from the account you are experiencing this issue with, and DM me with the ticket number?

 

Stitchly

[Sayori 311]

13 minutes ago, Stitchly said:

Hello Sayori,

 

Can you please submit a support ticket from the account you are experiencing this issue with, and DM me with the ticket number?

 

Stitchly

Sent.

[Guest]

I do have this issue as well. Will open a ticket and send you the numer of it.