Jump to content
Forum rules

Amayii

Members
 View Profile  See their activity

  • Content Count

    792

  • Joined

  • Last visited

Posts posted by Amayii

  1. Posted

    Hello xpooks11, 

     

    This is not something our forum users or moderators can assist in, it's best to take issues regarding purchases up with our Support Team.

     

    That said, as per our policies this will likely not be possible to have transferred/fixed.


    ~@mayii

  9. Posted

    The beta for 1.30 has already been moved to the live servers, you can play/test it there. As a result I'll also be locking this thread.

     

    For the testing servers only NA was available this time around, but due to back end configurations doesn't show a ping response.

     

    ~@mayii

  11. 2FA

    in PC

    Posted

    Hello Gans9517, 

     

    If you're having issues creating a ticket through the portal please contact the team using support@gamersfirst.com.

     

    After account verification the team should be able to assist you in the 2FA issues.

     

    ~@mayii

  14. Posted

    Hello IIIepard, 

     

    Please do try to contact support, it may require you to fill in some additional fields.

    If you are unable to submit a ticket through the support portal, please contact the team via support@gamersfirst.com with as much information as you can.

     

    ~@mayii

     

     
    Quote

    Привет, Ииипард, 

     

    Пожалуйста, попробуйте связаться со службой поддержки, это может потребовать от вас заполнения некоторых дополнительных полей.

    Если вы не можете отправить заявку через портал поддержки, пожалуйста, свяжитесь с командой по support@gamersfirst.com предоставьте как можно больше информации.

     

    ~@mayii

  16. Posted

    Hello Tiliam, 

     

    Sadly due to a change at the backend systems a temporary trade lock is active for most accounts.

     

    The change in question is referenced in the Patch Notes:

      

    On 2/14/2023 at 2:11 PM, Ritual said:
    • Fixed an issue where trade locks were broken in the previous update.

     

    Our apologies for the inconvenience.

     

    Please also keep in mind that major system or driver updates, changes of hardware or logging in from a new network can also cause a temporary (72 hr) trade lock.

     

    ~@mayii

    • Like 2

  17. Posted

    Sadly due to a change at the backend systems another temporary trade lock is active for all accounts.

     

    The change in question is referenced in the Patch Notes:

      

    On 2/14/2023 at 2:11 PM, Ritual said:
    • Fixed an issue where trade locks were broken in the previous update.

     

    Our apologies for the inconvenience.

     

    ~@mayii

    • Like 1

  20. Posted

    3 hours ago, CreatiiVeDE said:

    Sadly there's no way for me to download the launcher.

     

    I don't know what's the matter but everytime i click on the link which is supposed to start the download nothing happens.

     

    I'm using Google Chrome, maybe that's the issue here?

    Hello CreatiiVeDE, 

     

    We've made a change to the original post that should allow you to download the installer, can you try this again?

     

    ~@mayii

  23. Posted

    Hello Blatman

     

    Due to some backend limitations the last day of the month can sometimes not have the free premium enabled.

     

    I'll try to alert the team to see what they can do to activate it sooner.

     

    46 minutes ago, ezmegaz68 said:

    Yeah I'm no longer premium

    Matt said they're going to turn it off in the AMA

    Let's not misquote that.
    Matt said he wants to rework it before possibly turning it off.

    Quote

    You know, I think I kind of want to be able to go in and tweak the premium product a little bit, make it a bit more valuable, um, before we kind of turn off the free premium.

     

    ~@mayii

    • Thanks 1

  25. Posted

    Hello, 

     

    Thank you for posting about this in the section for another game. I have moved this thread to the APB PC Bug and Tech Issues section.

     

    Can you try the workaround posted by @ComFeyer ?

    Please do let us know if this has resolved the issue for you.

     

    ~@mayii

×
×
  • Create New...