TobregirT
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Okay fair enough, if someone wants to go through all that work, I gave them every transaction and date and they gave me a cut/paste email saying it was insufficient gave them the IP address the account was created on the address, and if need be I can show them my passport my drivers liscense and a few bills with my name and address on it, if I was trying to scam and giving all this information that fraud to the max very easy to be charged, I just want my account idk what they will ask of me but so far what they asked and I provided was insufficient according to the bot
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Yeah I hear what your saying just hoping I get my account back so I don’t just waste a ton of money all information I have them should of been enough but I was given a cut/paste reply which was frustrating, hope they get back to me with more questions soon, I have all info of the account just not the email used
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Well at least they adressed that, the g1 forced reset tickets are also cut and paste me and two friends have the exact same response, which is dumb, he said there putting time into them idk how I got a cut/paste reply in like 11hrs lol
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Bump, still no help or fix EDIT: Still no reply from support i replied to him 8 minutes after now its been almost three days and no reply.
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nope all I did is forget the email I used I got the password and all that Jazz all I need is JUST the email I used edit: ticket number was 1813
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Someone tag the owner I’d like if he seen this post or if I could talk to him about it, I feel like he would be more understanding then a robotic machine
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So I know this post is probably going to be deleted but Im going to post it just to inform people, so I forgot my email to my main... my fault but I submitted a support ticket with providing all information asked and was just replied to with an automated email... I feel like support isn’t even looking into these lost account cases or don’t care like I spent almost 900$ on this game and now for me to lose my account because support doesn’t wanna release my email... it’s dumb to me like wow I even offered to show them picture I’d for the name on the account and none of that is sufficient information, all my transaction ids start to finish and dated wasn’t enough or anything i hope everyone else’s case goes better then mine, so far my experience with support is garbage 1/10 .....
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Yeah i know just sucks when i know what there gonna ask i got it all filled out just want a reply from support already so i can give them the info for my acc back.
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Posted my ticket on the 25th of may, does anyone know usually how long it will take i was number 1034, anyone know what there at roughly.
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Yeah already tried that, unfortunitly just trying to solve the issue myself since i know support is swamped.
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Should of been right away check junk mail possibly
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I would say the server hosts are not strong enough for this much activity it is a lot of information to write and save, so maybe needs a new host in the future or they can fix the logging packets or something not sure but would be nice to be fixed agreed.
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Hey guys from the title im sure you know my issue, ever since the forced password reset i have lost my main im not sure what the email to it is, but i know if i am told what it is i have the passwords and such, can an admin tell me if he can find it out characters on account are Jericho server |Vendetta| |Wizardy| CIowd Please do reply ASAP as if i dont find this email iv lost like 800USD worth of stuff over nothing :(
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Also having this problem hope they lift the forced password reset i just need to find what my email is i have the passwords, just no idea how to find the email.