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  1. Today
  2. This thread has been moved to the Game Suggestions section of our forums. ~@mayii
  3. Amayii

    LO

    This thread has been relocated to the Game Suggestions section of our forums. ~@mayii
  4. This thread has been moved to the Suggestions section of our forums. ~@mayii
  5. Hey everyone, A quick update regarding forum names that were imported with characters not supported by the current forum's naming conventions: We previously requested that people change their name themselves, but it has come to our attention that the system can block players in this situation from changing the name on their end. If this is the case for you, please do not send a ticket to support. DM @Ritual or @Sakebee with the new forum name you would like and we can change it for you. The OP will be updated to reflect this new information. Thanks! Sakebee
  6. Yesterday
  7. Hello, This topic has been moved to the Off-Topic Section of our forums. Thank you. - Azukii
  8. Last week
  9. Hey everyone, If you have been having trouble logging into ARMAS, this issue should now be resolved. Please let us know here if you are still unable to log in properly. Sakebee
  10. I've been informed by the team that these issues should now be resolved. I'll be locking the thread as this is resolved. ~@mayii
  11. The team was alerted to this and is working to resolve the issue as soon as possible. Apologies for the inconvenience. ~@mayii
  12. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 7/8/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 4 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW This patch brings the end of our 10th Anniversary celebration and the removal of the Beacon Bash district. We will also be removing several holiday and limited event items from ARMAS on 7/15/2020 (full list shown below). In the meantime, we have a few small changes to the Spotter to try and create some counter-play opportunities for those being spotted. Finally, we are streamlining our Battleye ban procedure. You can read more about this change here. CHANGES/FIXES Beacon Bash district has been removed 10th Anniversary Log-In reward has been removed Spotter Changes: Active Spotted Time: 15s > 8s Cooldown for Mod: 45s -> 90s Player can now see when they have been tagged. Valentine’s Day Items (To be removed from ARMAS on 7/15/2020) Leather and Lace Bundle Renaissance Man Bundle Christmas Items (To be removed from ARMAS on 7/15/2020) Ugly Holiday Sweater Bundle Fairy Wings Soldier Hat Halloween Items (To be removed from ARMAS on 7/15/2020) Occult Font Demoness Clothing Pentagram Clothing Bundle Goat Stockings 4th of July Items (To be removed from ARMAS on 7/15/2020) Patriot Jacket Eagle Mask Uncle Sam Stovepipe Hat STAR LCR 'Old Glory' (To be removed from ARMAS on 7/15/2020) This post is cross-referenced under Game Updates for your convenience. Sakebee
  13. Hello everyone, A new patch is going up onto the Live servers for PC. This patch will be happening on Wednesday 7/8/2020. The Patch is scheduled to start at 9 AM UTC and will last up to 4 hours. Console will have its normal maintenance starting at 9 AM UTC as well. OVERVIEW This patch brings the end of our 10th Anniversary celebration and the removal of the Beacon Bash district. We will also be removing several holiday and limited event items from ARMAS on 7/15/2020 (full list shown below). In the meantime, we have a few small changes to the Spotter to try and create some counter-play opportunities for those being spotted. Finally, we are streamlining our Battleye ban procedure. You can read more about this change here. CHANGES/FIXES Beacon Bash district has been removed 10th Anniversary Log-In reward has been removed Spotter Changes: Active Spotted Time: 15s > 8s Cooldown for Mod: 45s -> 90s Player can now see when they have been tagged. Valentine’s Day Items (To be removed from ARMAS on 7/15/2020) Leather and Lace Bundle Renaissance Man Bundle Christmas Items (To be removed from ARMAS on 7/15/2020) Ugly Holiday Sweater Bundle Fairy Wings Soldier Hat Halloween Items (To be removed from ARMAS on 7/15/2020) Occult Font Demoness Clothing Pentagram Clothing Bundle Goat Stockings 4th of July Items (To be removed from ARMAS on 7/15/2020) Patriot Jacket Eagle Mask Uncle Sam Stovepipe Hat STAR LCR 'Old Glory' (To be removed from ARMAS on 7/15/2020) Sakebee
  14. Azukii

    a small problem

    Hello, This topic has been moved to the PC Bugs and Tech Issues section of our forums. Thank you. - Azukii
  15. Hello, This topic has been moved to the Social District (General Discussion) section of our forums. That's a tricky question... It really depends on your personal preference . I would probably buy a permanent primary weapon or a few permanent secondary weapons... Or even rent a legendary weapon ! Thank you. - Azukii
  16. Hi everyone, I missed the update yesterday with the holiday. Last week was a maintenance week. That meant we backtracked over existing code and systems to diagnose the issues from the Beta. Part of the team resurrected a series of old stress tester applications. We've almost got them working for the Login and World server. That should let us try and narrow down the bad server problems. We also fixed a number of the big crashes. There will be more this week, as we dig into one section of troublesome multithreaded code. Hope everyone got a nice break over the weekend. Thanks, Matt
  17. Hi all, We finally sorted out some internal networking issues on Tuesday that were preventing all CS from working. This was a short week for us with the holiday, so the numbers aren't great. As of today we have: 401 new tickets 573 total tickets We are responding to tickets submitted on 6/10. Thanks, Matt
  18. Hello, This topic has been moved to the PC Bugs and Tech Issues section of our forums. Thank you. - Azukii
  19. Hello, This topic has been moved to the PC Bugs and Tech Issues of our forums. Customer Support can currently take up to 3 weeks to get back to you, so if your ticket is older than that, please update it and ask for status. Also, I would like to remind everyone in this thread to stick with the topic at hand. Thank you. - Azukii
  20. Hello, As this issue has been resolved, I am locking and moving this topic to the Resolved Bugs section of our forums. Thank you. - Azukii
  21. This thread has been moved to the Marketplace and Auctions section of our forums. ~@mayii
  22. Earlier
  23. Hello everyone, This is an announcement to let you know that we are streamlining our Battleye banning procedure. When we first transitioned over to Battleye, we locked the system so that it could give at most a temporary ban. This allowed our team to review each case manually as we were putting the system through its paces and grant permanent bans in the follow up investigation as warranted. We have been monitoring the situation, and we are now happy to transition to direct permanent bans through Battleye. Tuning our anti-cheat to the needs of APB will always be an ongoing process, but this change should help provide clarity for players as well as freeing our support staff to help with more of our community's issues. Our current ticket response times are not where we want them to be at the moment, and this change will also free more staff to deal with our existing support tickets more effectively. If you would like to contest a ban, please contact support. For player privacy and security, we cannot address account issues via the forums or through Discord. Thanks, Sakebee
  24. Hello, This topic has been moved to the Social District (General Discussion) section of our forums. Thank you. - Azukii
  25. Hey guys - for clarification, spaces are also allowed in forum usernames. I will update the OP to reflect this.
  26. This was intended to be a short timespan where the beta was publicly available, it was not intended to be available after the mentioned timeframe. ~@mayii
  27. Hey everyone, This is a quick announcement regarding forum names. It has come to my attention that we have some names that were imported from the previous forums which have characters not supported by the current forum's naming conventions. This causes some problems on the back end, so I am making a public announcement that we will be giving everyone a week (7/14/20) to change names with non-compatible characters on their own before we will begin changing them ourselves. If you would like to change your name, DM @Ritual or @Sakebee with the new forum name you would like and we can change it for you. Please don't contact support about this issue. They will have to go back through us. Contacting us directly will get you your new name much quicker! Allowed characters are: a-Z 0-9 - and _ Spaces Thank you for your understanding, Sakebee
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