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  1. Yesterday
  2. MageLO
    Hello everyone, we have identified the issue causing some of you to be unable to load your characters and have a temporary fix for those affected that you may use to get back into the game while we're working on the system-wide fix on our end as the permanent solution for this issue. To fix the issue on your end please follow the instructions below: Open your Command Prompt by typing "CMD" into your Windows Search. Enter the command `ipconfig` to list all of your Internet Network Adapters. Look for the Network Adapter that connects to the Internet as shown in the image below. (Outlined in Yellow) Once you have identified your Network adapter look for its name. (Outlined in Red) With the name for the Network Adapter that is in use identified you can now enter the following command: netsh interface ipv4 set subinterface "Adaptername" mtu=1350 store=persistent Example command based on the screenshot below: netsh interface ipv4 set subinterface "Ethernet" mtu=1350 store=persistent If you have entered the command with the correct Network Adapter Name you should once again be able to load your characters.
  3. Last week
  4. MageLO
    The servers should now be back online - If you're experiencing any networking or loading issues please reach out via a private message here on the forums.
  5. MattScott
    Hi everyone, We have the fix. Everything has been deployed internally and we are just doing final testing. Thanks, Matt
  6. MattScott
    Hi everyone, Yesterday, we took the game down for standard maintenance and to switch Anti DDoS providers. This was supposed to be a pretty simple procedure... but like all things APB, it quickly unraveled and turned into a cluster. Our fiber connection in Amsterdam has had some issues, and it went out midstream. They got in back online, but an issue with other hardware prevented the EU World from fully functioning. We sorted out those issues, only to have the optic fiber connection go bad again. At this point, we have worked with our Amsterdam host to replace all the hardware giving us issues. The goal is get EU back online as soon as possible. To be clear, no player data was lost. The outage has been a cascade of fixing underlying network issues that were missed when we put Amsterdam online, or came up during our Anti DDoS cutover. I'll give updates here until that happens. Then over the next week, we will replace all of the other hardware that has been not been 100%. To be continued.. Thanks, Matt
  7. MageLO
    We're currently in the process of reconfiguring parts of the EU World to fix the ongoing login issues - The EU World will be unavailable during this process.
  8. MageLO
    We're aware that some users are unable to log into the EU Server and are actively working on a fix to the issue.
  9. MageLO
    Hello everybody, unfortunately we're going to have to extend the maintenance by 2-4 hours which means that the servers are now expected to be back online by 9 PM UTC. We apologize for the inconvenience.
  10. MageLO
    Hello everybody, Our standard weekly maintenance will be held this Wednesday (06/04) starting at 9 AM UTC. The game should be back up and running in 6 to 8 hours. Thank you for your patience.
  11. Earlier
  12. MattScott
    Hi everyone, The CS team has done a stellar job catching up. STATS for 5/30/2025: Oldest ticket: May 24! less that a week out Total Tickets in the system: 494 Unassigned Tickets: 70 Assigned Unsolved Tickets: 193 Pending Tickets: 230 (awaiting player response) Thanks, Matt
  13. MageLO
    The servers are now back online and Premium is once more active for all users.
  14. MageLO
    Hello everybody, Our standard weekly maintenance will be held this Wednesday (05/28) starting at 9 AM UTC. The game should be back up and running in 6 to 8 hours. We're going to be deploying a couple of back end changes which require us to temporarily disable the Premium Service - Any purchase made during the downtime will NOT benefit from the 20% Premium discount and we will not be offering compensation for any purchase made during this time. Once the Game is back online we will have re-enabled the Premium Services and purchases should once again benefit from the 20% Discount. Thank you for your patience.
  15. MattScott
    Hi everyone, STATS for 5/23/2025: Oldest ticket: May 8 Total Tickets in the system: 438 Unassigned Tickets: 70 Assigned Unsolved Tickets: 193 Pending Tickets: 178 (awaiting player response) Thanks, Matt
  16. MageLO
    Hello everybody, Our standard weekly maintenance will be held this Wednesday (05/21) starting at 9 AM UTC. The game should be back up and running in 6 to 8 hours. Thank you for your patience.
  17. MattScott
    Hi everyone, On time his week. STATS for 5/16/2025: Oldest ticket: May 3 Total Tickets in the system: 648 (massive jump in tickets) Unassigned Tickets: 38 (nearly all have been assigned) Assigned Unsolved Tickets: 382 Pending Tickets: 171 (awaiting player response) Thanks, Matt
  18. MageLO
    Hello everybody, Our standard weekly maintenance will be held this Wednesday (05/14) starting at 9 AM UTC. The game should be back up and running in 6 to 8 hours. Thank you for your patience.
  19. MattScott
    Hi everyone, I'm working on a better way to get the end of Friday CS stats. Here are the stats for last week. STATS for 5/9/2025: Oldest ticket: May 3 Total Tickets in the system: 370 Unassigned Tickets: 31 Assigned Unsolved Tickets: 339 Pending Tickets: 174 (awaiting player response) Thanks, Matt
  20. MageLO
    Hello everybody, Our standard weekly maintenance will be held this Wednesday (05/07) starting at 9 AM UTC. The game should be back up and running in 6 to 8 hours. Thank you for your patience.
  21. MattScott
    Hi everyone, I missed the end of Friday CS stats for last week. Here they are. STATS for 5/2/2025: Oldest ticket: April 22 Total Tickets in the system: 353 Unassigned Tickets: 60 Assigned Unsolved Tickets: 293 Pending Tickets: 146 (awaiting player response) Thanks, Matt
  22. MageLO
    Hello everybody, Our standard weekly maintenance will be held this Wednesday (04/30) starting at 9 AM UTC. The game should be back up and running in 6 to 8 hours. Patchnotes: Disables the Easter 2025 Event. Thank you for your patience.
  23. MattScott
    Hi everyone, Here are the end of Friday CS stats for this week: STATS for 4/25/2025: Oldest ticket: April 18 Total Tickets in the system: 260 Unassigned Tickets: 26 Assigned Unsolved Tickets: 231 Pending Tickets: 129 (awaiting player response) Thanks, Matt
  24. MageLO
    Hello everybody, Our standard weekly maintenance will be held this Wednesday (04/23) starting at 9 AM UTC. The game should be back up and running in 4 to 6 hours. Thank you for your patience.
  25. Azukii
    Hi! I'm really sorry about that, I will approve your posts By the way, I want ahead and moved your topic to the Off-Topic Section of our forums. - Azukii
  26. Azukii
    Hello, This is correct, you need to reach the "Member" title before being able to change your display name (you currently are a "Starter Member"). If I'm not mistaken, it should be around 5 posts or so. - Azukii
  27. MattScott
    Hi everyone, Here are the end of Friday CS stats for this week: STATS for 4/18/2025: Oldest ticket: April 5 (this is close to being a firm number now that players have had a couple weeks to move their ticket over from the old system) Total Tickets in the system: 245 Unassigned Tickets: 85 Assigned Unsolved Tickets: 156 Pending Tickets: 94 (awaiting player response) Thanks, Matt
  28. MageLO
    Maintenance has concluded and the servers are now back online.
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