Constantly being disconnected in the middle of missions.

[ThEwIcKeD13 0]

I've been having this on going issue where i'll be playing in the middle of the mission and I will be disconnected and sent to the log in screen. I love playing this game but it is becoming increasingly difficult to do so when I cant keep a steady connection to the servers. I did a tracert in my cmd panel and pinged 50 times to the jericho server. 19/50 times I had a solid ping of 9 MS and got one back at 13-20 MS. 31/50 times I did not receive a ping back from your servers. This is becoming really frustrating due to the fact that I cant even complete a single mission without being DC'd. I've hard reset my modem about 5 times in the past 72 hours. There is an on going issue with your servers talking back the players. Please investigate this and fix it because its killing my joy of playing this game.  


Thank you. Sergeant Jenna Marbles SPPD. 

[ThEwIcKeD13 0]

Time 11:01. Kicked again. Havent been able to finish a mission to completion since 0950.
 

I will continue to track how many times I get dc'd until I receive a response and a fix is found. 
 

[ThEwIcKeD13 0]

TIme: 11:08. While logging into district I was returned back to character select screen. with no error. Why is it that these mongoloids from brazil are able to connect, stay connected and play just fine with 8-1200 MS but I with 10-40 MS cant even complete a single mission without being kicked.

 

[Dahel 17]

Can u post here results of tracert?  @ThEwIcKeD13
Better if u run cmd type command with jerico ip and wait till kick ya and instantly chk route.
if on route hops failed better to turn to ur ips on the phone and explain em that on the route have trouble, they should find better way to connect, or they should contact another ips where equipment do failure, simillar if use vpn but this way is official and after setup will stay pernamently

Edited August 7, 2018 by Dahel