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Yangeline

Game keeps asking for authenticator

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So as most of us I have authenticator enabled and whenever I log in/change characters I'm being asked to ENTER THE VERIFICATION CODE AGAIN AND AGAIN. Even if I press "Remember me" it keeps asking me endlessly. 

 

I didn't update Windows, I didn't just reinstall the game, I didn't change anything on my PC. Game was installed since months ago and I was logged in since then, but now whenever I log in I get this issue and it's driving me insane.

 

Thus, I have a permanent trade ban because I am always seen as logging in from a "new place". What is going on and how do I fix it?

 

 

 

snLqLoO.png

 

 

Things I have checked/tried:

- My IP is the same, I have a static IP and I don't have this issue in any other game/website. I never had IP issues where I was detected from multiple IPs either.

- I have tried repairing the game, didn't work.

- Game is already perfectly allowed to go through firewall.

Edited by Yangeline

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Update with a temporary fix from Kyouki on the official Discord:

 

DeduVlN.png

 

Please fix it permanently.

 

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