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Nostop2

The purchased item did not arrive

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Packer Vaquero Wheel and Audio Kit 204 G1C 2019-11-28 19:36 G1 Credits
Bishada Rapier Wheels and Audio Kit 204 G1C 2019-11-28 19:36 G1 Credits
I bought 2 sets of wheels and they did not come to my mail! And the gold was written off.

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4 minutes ago, Amayii said:

Как уже упоминалось в Ritual, обязательно отправьте заявку в службу поддержки по адресу https://support.gamersfirst.com, чтобы команда могла в полной мере помочь вам решить эту проблему.

 

~ @ Mayii

Sent but the last time those.  Support answered me in the subject after 2 months. What should I wait for 2 months?

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9 minutes ago, Nostop2 said:

Sent but the last time those.  Support answered me in the subject after 2 months. What should I wait for 2 months?

While the support response times are not to the standards we would like them to be. The team is working hard to get them there, they have improved quite substantially since then.

It shouldn't take more than 2-3 weeks, but tickets might be handled at different priorities depending on the subject.

 

You can keep track of the customer support response times on

 

~@mayii

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