Nostop2 0 Posted November 30, 2019 Packer Vaquero Wheel and Audio Kit 204 G1C 2019-11-28 19:36 G1 Credits Bishada Rapier Wheels and Audio Kit 204 G1C 2019-11-28 19:36 G1 Credits I bought 2 sets of wheels and they did not come to my mail! And the gold was written off. Quote Share this post Link to post Share on other sites
Amayii 398 Posted November 30, 2019 As mentioned by Ritual, be sure to send in a support ticket at https://support.gamersfirst.com so the team can fully help you resolve this. ~@mayii Quote Share this post Link to post Share on other sites
Nostop2 0 Posted November 30, 2019 4 minutes ago, Amayii said: Как уже упоминалось в Ritual, обязательно отправьте заявку в службу поддержки по адресу https://support.gamersfirst.com, чтобы команда могла в полной мере помочь вам решить эту проблему. ~ @ Mayii Sent but the last time those. Support answered me in the subject after 2 months. What should I wait for 2 months? Quote Share this post Link to post Share on other sites
Amayii 398 Posted November 30, 2019 9 minutes ago, Nostop2 said: Sent but the last time those. Support answered me in the subject after 2 months. What should I wait for 2 months? While the support response times are not to the standards we would like them to be. The team is working hard to get them there, they have improved quite substantially since then. It shouldn't take more than 2-3 weeks, but tickets might be handled at different priorities depending on the subject. You can keep track of the customer support response times on ~@mayii Quote Share this post Link to post Share on other sites
Nostop2 0 Posted November 30, 2019 Well if so Quote Share this post Link to post Share on other sites