artMind Posted August 16, 2019 Posted August 16, 2019 Hi! More than 6 hour ago Nekrova merge was finished, but some players and me still can't get access to their characters. After logging in game shows message "Character info request failed (error code 4)" (The first screenshot) Also my character didnt have huge amount of apb$ or JT (2nd screenshot, unfortunattely I don't have any chance to show JT amount or date of screenshot, but it was my last screenshot before merge) So, I guess it was merge mistake and hope you can help and solve this problem. I already made request in support, but I managed message here because I am not only one who have got this problem (Screenshot 3) 1. 2. 3. Thank you! 1
JonSnowKing Posted August 17, 2019 Posted August 17, 2019 Record a video, show this problem in real time.
artMind Posted August 17, 2019 Author Posted August 17, 2019 40 minutes ago, JonSnowKing said: Record a video, show this problem in real time. Oh, it will contain: >Login >Error which you can see on screenshot in my previous post >thas all. UPD This problem is solved with my account, but I don't know what about other players. Thanks for help, GMs!
Mina_ Posted August 19, 2019 Posted August 19, 2019 Hello As this issue has been resolved, I will be locking and moving this topic to the Resolved Bugs section. - Mina_
Recommended Posts