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This text may end up being too long because i am graphomaniac, but i really want you to fully read it and enter the discussion, as what I'm about to tell really seem to ba a serious problem My good old friend and clanmate that we've been playing with for a decade now was banned a while ago, and no, this is not another whining topic where actual cheater trying to redeem himself, because we know exactly what happened and the problem is actually pretty global (as global as at can be in such a small remaining community). There is very old and simple program called "image ghost" written by ShadReX from Red Squadron (one of the oldest clans in apb). I dont know if current devs team are, but all of the old players must be familliar with it, as well as every apb creator who've spent more time in social district creating stuff than in actual combat. Basically, this program lets you take any image and place it above all of the windows with adjustable transparecy, to help you recreate any image in apb editor - it was helping people create amazing symbols for more than 10 years now. And yes, now it's bannable. Why? Because LO didnt bother to actually configure the EAC to fit their game, not to mention that possibly they have no idea about such things, because apb is one of the games where community keeps itself alive (just hire actual apb veterans to run support team, really). My friend was banned in social district, in symbol editor, we were shocked at first but now we know exactly why. Of course, we were trying to reach out to someone, GMs, technical support, streamers, even Matthew himself, but everyone's disregarding. Support does not even try to look deep into the problem, they simply respond with "contact EAC relating all the ban associations". But of course guys over at EAC have no idea what image ghost is - because it's part of apb specifically, written by apb player for apb players, it's so specific no one but LO are resposible for sorting such cases. I'm trying keep my cool, even tho the situatin is as bad as gets, apb veteran who was trying to get back to the game gets banned for the thing that's basically already implemented into the game's DNA (or at least to creator's community DNA), and guys in charge, who's driving the game 4x times less than we've been playing are acting as careless as they posiibly can be. But I'm here not even to unban him, again, this is not our first day in this game, we know that getting personal attention from devs is nearly impossible, always has been. But i want to bring to light actual problem - i'm pretty sure he's not the only one who's been false banned for the same reason. EAC is not setted up correctly, image ghost is just "one of the" problems, false bans are here, we need to draw attention to this problem, to help others and at least try to rectify the situation This specific case hurts me so much because many of you know me exactly by my apb design works, this is the reason why I started playing this game and seeing it being destroyed just by ignorance is painful. I understand that rules may change, that image ghost for some reason may be actually officially bannable now, but such things must be announced, and in longly stagnating game banning people for such things is simply distructive.