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sleepbrain

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Posts posted by sleepbrain

  6. Posted

    Just now, WizYuan said:

    you shouldn't been able to make two accounts on one email because your email is registered as well on the sql database (it also gives you the warning when creating the account that your email is already taken)

     

    you could try logging through steam if you don't and if you do log through steam, i would say guess on the emails or check your email history with account info changes or paypal etc.

     

    wakarimasen lol

    i would post pictures here but it doesnt keep the original size for me, so ill make a quick video showing the 2 accounts on one email 1 sec

  7. Posted

    2 minutes ago, WizYuan said:

    the characters exist because it's in the sql database

    the characters don't because they haven't been registered in the new server (logged into jericho when colby/joker was removed)

     

    get unbanned and log into the character on the server and you shouldn't have any issues (pending unban test)

    but my point is the email that's attached to that "banned" account is now apparently 2 different accounts. I made a 2nd account on an email that already have a registration email sent to it. so now i have two registration emails on one account

     

    basically the "ban" seems to have deleted my old account because I just made a new account on that same email. Unless it's the wrong email, but I'm pretty certain it isn't

  8. Posted · Edited by sleepbrain

    OK so this is super interesting and I'm sure if I made a ticket support would be like uhhhhh what do you mean. I also encourage people who were banned BEFORE the merge to try and do what I am going to discuss as well and see what it is.

     

    I didn't know what my email was for the account until today, and got super excited and tried to login. Apparently, none of my passwords worked but I have a registration email from 12/30/12. So i tried resetting my pw and wasn't getting an email. Apart of me decided to even SEE if my account name existed, so I got on my main and tried adding it as a friend. The name does NOT exist apparently. My friend can say the same. BUT I made a new account with the email I ALREADY had registered on (somehow) and tried making a character on Jericho (my original character was on Colby, but was never merged because I was banned before that) and guess what? The name is already apparently taken, and I know for a fact no one has the name currently (and remember, I can't add it as a friend because it apparently does not exist....)

     

    My friend is having the same problem, and I believe some other people might as well if they were banned before the merge. I'm super confused because that account apparently doesn't exist but it does at the same time. I encourage people to try and add yourself as a friend on whatever account you're using and see if it exists (if you were banned before the server merge). If it doesn't try making a new account with the same name and see what happens. If it says it's taken then idk I feel like a few people are gonna be in the same boat as us

     

    i can make a video if that would b easier

    • Like 1

  9. Posted

    1 minute ago, AbuMohammad said:

    i think it's just your number waiting a response, there are 100 guys in queue before you. I'm 180, lol, hopefully I'll be in a countryside digging for minerals for all day tomorrow

    yeah i think i figured it out it was a reply to my original ticket but my new one hasn't been processed/replied to yet. just was confused because gmail wasn't show it as a reply to anything

  10. Posted

    1 minute ago, Lixil said:

    New support is live right now. You just had to make sure to remake old ticket you created before.

    yeah i pmed you cuz i did that and got a confirmation (ticket number 102) BEFORE getting the one that said I caught them during transition.

    Unless that was a response to the original one, it doesn't show for some reason on gmail

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