MistyRayne

I dont think they are paid. I think their staff are volunteers but eventually they will help. I felt the same way you do. I was being a total patootie to their support because I was frustrated and angry from waiting but eventually they got to me and was able to resolve a very complicated problem that took an extensive ivestigation to resolve. Even though I was being a total pleasant fellow they still helped me. To be honest I would have told myself to go to hell. But they never threatened to ban me even after bashing them in the forums.

Legendaries dont expire in the mail and you can not accidentaly delete them.

An update to the hacker issue. They have finally recovered my stolen weapons but I guess are not aloud to tell me who stole from my account and what actions have been taken apparently. But Im having issues with opening the the attachments they send me in my mail to restore lost items, Im getting error code 740009 everytime I try to open them and then the attachment disappears and no weapon in my inventory

Was a sarcastic comment BTW. LOL

Day 5 now with no response to open ticket LMAO

Yes totally worth the time and money. But good luck actually locating the right person to sue.

Can you not read? I said Im a daily player. I logged in the next day my stuff was gone and I reported same day.

Well as far as the incident being to far away from report date Im a daily player and I reported the next day when I logged in. I knew something was wrong right off the go because I got the TOS crap and was like hell no someone else logged into my account on a diffenent PC and IP. Then as soon as the intro was done and old character I hadnt played on in years was selected not Misty my daily. I reported imediately. Someone else made a coment about not using the authentication thing. I tried it at one time but was having trouble with constantly waiting on the authentication being bugged and not being able to log in most of the time it would keep saying wrong code even though it wasnt and then lock me out for so long so I disabled it.

Nah only thing I can do now is say goodbye to these lame patootie money grabbers and not give them another $1,000.

Yes I would really like to know how I got hacked. Sure as hell wasnt my PC because they would have stolen money from my bank not weapons from my dead game account.

I submitted a ticket because someone hacked my account that is 10 years old with well over $1,000 spent. They stold over 30+ legendaries and countless mods themes and symbols when I submit ticket their only response was a barage of questions to prove the account is mine. All questions answered no matter how irrelevent they actually are in proving anything and they take the day off and then send me more ridiculous questions. The e-mail is in my real name all credit cards bank accounts and paypal accounts for 10 years my real name they were given a copy of my actual drivers lisence proving my identity. They are putting me on trial to prove acount is mine instead of handling the problem days later. Now they will no longer even respond to my ticket and it has been several days. Not only do they support hacks and cheaters but they also support and defend theives. This game has gone to total shit and it should just be shut down. You buy a game from a company and make promises to revive it and do absolutly nothing but run it into further into the ground and claim you have no funds to run the game. So why did you take it over? Hiring or taking volunteers that cant do their job is no help to the community. May as well have no support at all. So little Orbit I hope like hell you are not paying these guys LOL Further more if the account wasnt mine why the hell would I submit a ticket saying someone stole my stuff from it. That makes absolutly no since at all. I prooved for a fact the account is mine and no support or response since.