I contacted GamersFirst support over 2 weeks ago as I tried to log into my steam account and was told I needed to reset my password (must have been required since I haven't logged in for ages). Since it's my steam account I can't log into the gamersfirst website and have no idea how to do it. I contacted support over two weeks ago to try and reclaim my account or even find out more information about my steam account so I could reset my password. I've had no response from them after bumping the post again a few days ago. Considering I've spent £100+ on multiple characters over the years I would expect the support to at least be helpful but it's just been pure ignorance...