Trivirium

It was over the JMB exploit. I regret what I did and it sucks that I was banned but again, I wasn't hacking or aimbotting of the sort. I was a fully legit player who thought at the time it'd be smart to do that exploit.

Honestly, My account already has some 1700 into it. 200 more to keep playing because I technically stole something I shouldn't have isn't so bad. I heard horror stories saying someone had to pay 450. Again though, No issue with me paying for it. But after waiting since Friday to get an automatic response to and I'm still not banned after paying is a little much.

I write this because quite personally I'm A little upset and mislead by G1 Support. For a little context, after the acquisition of G1 by LO I sent in a ticket about a potential ban lift from my account. I was replied to by Tiggs from the "IP Block support" Saying *removed* So I make an account and buy the stuff and NEW support gives out what seems to be an automated cookie cutter response to everyone asking about bans saying that if I was banned my the anticheat that I'd be unbanned by the time the new system rolls around. I was NOT banned by that therefore this is different. I was told one thing and so I did it now I'm essentially overlooked AFTER I've already spent my money for this reason. Isn't this against the law to do that kinda stuff? I've sent a third ticket in hopes that things will be set straight as promised before the support switch. Post problem edit: It was resolved within the half hour of this thread. Thanks support.

Fair enough. I'll wait it out then.

Emailed support almost 3 days ago now, I know the new system is in effect and a lot of tickets are being viewed but I feel like this is taking much longer than usual. For those who have dealt with new support, What was your wait time like? Is it just me or is everything just swamped lately?