Selali 1003 Posted August 13, 2018 Hello everyone, This policy change is being implemented to help Customer Service provide quicker turnaround on other more important issues. Currently, we have supported making trades through the Marketplace where players can exchange item-for-item with other players. Historically this system has been done on the honor system. But based on the amount of trouble tickets, Customer Service has seen rampant abuse which is why we are introducing the new trading system. Effective today, support will no longer be taking scam case tickets related to this type of Marketplace trading. We will strive to address all of the scam case tickets currently in the system, but going forward we no longer support this. The Marketplace will now be used to trade items for in-game currency and vice versa. The Trading system can be used to safely exchange guns and other items. Selali 6 13 Share this post Link to post Share on other sites
Selali 1003 Posted August 23, 2018 Hey everyone, I just wanted to clarify something that has been a frequent question on the forums and to our GMs lately. If you decide to continue to participate in this system and end up getting scammed for your items, you can still put in a support ticket designed to report the players who were involved. Scamming a player is still against the Terms of Service and will be treated as a ToS violation. We, as support, will be unable to return any scammed items or currency back to the character however. Selali 5 6 Share this post Link to post Share on other sites
