Buying Joker Tickets have no received

[WildOX 0]

Hello,

I just bought 1000 g1c for 5000 Joker Tickets on marketplace but still don't have it on account in game. Only I got was Mystery Box for weapon in email. Can someone me explain that problem?

[Amayii 398]

Hello WildOX,

 

The Joker Tickets should be in your mailbox ingame, make sure to check all your characters in case you had a different one selected on Armas.

 

If you still don't have the Joker Tickets then, please contact the Support Team

 

~@mayii