Lyniel 0 Posted November 10, 2019 Hello, I can't play my characters. When I log-in with Gamersfirst account, I see no characters. When I try to log-in with my Steam ID it asks me to change my password but I can't do it. I sent a ticket a week ago and I still have no answer from the support. How long is the average time to get an answer? Thank you! Quote Share this post Link to post Share on other sites
Guest Posted November 10, 2019 The current response time is 19 days, If your ticket is older than x date (which is 22th October actually) , and they have not reached out, then I recommend updating your ticket and asking for status. Quote Share this post Link to post Share on other sites
Lyniel 0 Posted November 10, 2019 Thank you for your answer :) Quote Share this post Link to post Share on other sites
Guest Posted November 11, 2019 (edited) No problems, happy to be able in helping you Edited November 11, 2019 by Guest Quote Share this post Link to post Share on other sites
