Oh my... I've got the same problem. I leaved this game almost year ago, at the end of august for a 3 months. Then I've tried to log in but my account has been blocked. When I send a question to the support they just used a copy/paste option to give me the answer. There was no info about ban before in my mail box so I was a bit confused. The answer came quick (copy/paste) and it said that my account has been banned for cheats and they won't do anything with it. I've send next request but their answer didn't changed. They probably didn't even read my mail, just gave automatic answer for a "banned cheater" like me. But some days ago a friend of mine told me about Battleye and LO so I send another ticket. Ticket 2071st (xD). The worst thing is that my brother has been banned as well becouse we share the same IP address. I think I get banned for Advanced Launcher but this is a bit weird. My old wooden PC won't run this game even in 30 FPS so I've entered the official APB forum and found this (Advanced APB Launcher). I've got that from OFFICIAL APB FORUM so that shouldn't be ILLEGAL. But now I've got a new computer and looking forward for that unbanning players. I missed this game. :/
My banned character:
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